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Senior Business Systems Analyst - Fulfillment - Consumer

Reference ID: TEC10576-18

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Burnaby, BC
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Full Time
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Information Technology

Be a part of a transformational journey that will shape Canada's digital future.

Join our team

The Inventory & Service Fulfillment Consumer team is responsible for building the core of the system platform enabling TELUS PureFibre. Our team is tasked with leveraging the best of what we already do at TELUS and helping build the best digital future for our customers and communities. We are forward-thinking and therefore the challenges we face excite us as we continue to enable how we do work more efficiently and productively.

Here's the impact you'll make and what we'll accomplish together

As a Senior Business Systems Analyst, you'll be at the forefront of driving the quality and delivery of projects for TELUS PureFibre. Your strong foundation in software development, stakeholder management, and Agile/Waterfall methodologies will help you gain insight into the future of TELUS and what that means for our customers. You'll leverage various stakeholders including leaders, technical subject matter experts (SMEs), vendors and internal team members to enable technical leadership within the team to deliver on our ambitious goals.

Here's how
    •Own, drive, deliver and report on FIFA (Falcon Inventory, Fulfillment & Assurance) projects and initiatives (themes, ad-hoc and etc.) •Lead and support FIFA platform governance, process evolution/revolution and tool related programs •Collaborate with internal stakeholders and vendors and drive key metrics on delivery, quality and DevOps •Partner with portfolio architects, identify, document, propose and drive tactical and strategic roadmaps for FIFA platform •Mentor and develop next generation technical leaders


You're the missing piece of the puzzle
    •8+ years of working experience in an technical leadership capacity with a solid track record of full lifecycle project delivery •Regarded as an effective practitioner of DevOPs & Agile who works well with people and is willing to jump in by wearing multiple hats •Recognized for your effective technical and architectural leadership in large and complex cross-functional programs within the telecommunications fulfillment space •Appreciated for your curiosity and willingness to step out to unknown/uncomfortable areas •Known for your excellent presentation and communication skills including your confidence in engaging a broad set of stakeholders and collaborating with all levels of the leadership team

    •Previous Netcracker project/product working knowledge is a huge plus •University degree in Computer Science, Engineering or comparable •Scaled Agile Framework (SAFe ® ) certification

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly ® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Posted: September 13, 2018
Closes: October 27, 2018
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Company Info
10,000+ employees

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About Telus

TELUS (TSX: T, NYSE: TU) is Canada’s fastest-growing national telecommunications company, with $12.3 billion of annual revenue and 13.9 million customer connections, including 8.4 million wireless ...