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Senior Business Analyst - TBS Business Strategy and Enablement

Vancouver, BC
Full Time
5 days ago

Join our team - TELUS Business Solutions - Business Strategy and Enablement

If you are excited by the opportunity to make a real difference for customers, our business, and your teammates - there's no better place than TELUS. Okay, maybe I'm a bit biased, but we have a great team, and we need a new member to help lead the charge.

Our PMO is a dynamic environment that offers the opportunity to realize personal growth objectives and to perform in a highly engaging environment that champions transformation with a relentless commitment to our people and business.

Our goal is to be the best strategy and enablement team at TELUS, and the only way we can do that is to continually add the best people to our already great team.

Here's the impact you'll make and what we'll accomplish together

You are a passionate and experienced business analyst who is able to identify business issues, analyze root causes, develop creative solutions, gain stakeholder support, and implement meaningful change.

You will successfully identify, develop and implement end to end processes and implement post mortem measurements to achieve continuous improvement

You will partner with leaders and internal stakeholders to drive key strategic programs that have a direct impact on supporting business simplification


You're the missing piece of the puzzle
    •5+ years progressive experience in Business Analysis and Process Development preferably within the telecommunications industry
    •Ability to influence and motivate people outside of an authority relationship, and forge productive and lasting alliances across all areas of TELUS
    •Advanced ability to perform an appropriate level of assessment to recommend solutions; make sound decisions based on analysis, experience and judgment
    •Knowledge of Wireline business fulfillment processes, products, and systems considered an asset
    •Highly detail oriented, organized, exceptional analytical skills and able to deal with ambiguity/complex issues and concepts
    •Passion for excellence, strong work ethic and solutions-oriented with the ability to drive issues to closure despite competing priorities
    Education: Post-secondary degree in Business or related discipline or equivalent experience

Certification: ITIL, Six sigma certification and CBAP/CCBA certifications will be considered an asset

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
Management and Executive