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Senior Business Analyst - Intelligent Digital Experience | Robotic Process Automation Team

Reference ID: PLA04162-19

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Ready to build new opportunities in uncharted territory?

Join our team

Do you want to be part of a growing dedicated diverse Intelligent Digital Experience | Robotic Process Automation team as a Senior Business Analyst then keep reading! This role will give you the opportunity to join one of the teams on the vanguard of TELUS' digital transformation.

Here's the impact you'll make and what we'll accomplish together

We are an emerging team, still in our early stages of a program designed to deliver and support RPA solutions to teams which are focused on customer and network operations. We also seek to support the rest of the TELUS enterprise's RPA needs by finding ways to lower the barrier to entry and sharing our experiences with a growing RPA community at TELUS.

New to RPA? Not to worry, we are as well.

We have excellent technology partnerships which will help you kick-start your understandings of RPA and adjacent technologies which define a Digital Service Provider. We invite your contributions based on your experiences as to how we mesh emerging technology into our day-to-day operations in ways that transform TELUS' economics and yields positive human outcomes by taking the bot out of the human.

Here's how

As a valuable contributor to our growing program and a member of our project delivery team you as a Senior Business Analyst will be responsible to support a portfolio of business units and help facilitate our project delivery process. You will do this by assisting teams to identify and submit their RPA project into our funnel and work with our team of RPA developers. You will also lead the delivery of RPA solutions to operational teams to ensure they are ready and able to adapt to a newly automated process.


You're the missing piece of the puzzle
    •You are self-organized and can lead engagements •Collaboration and partnership is how you get things done •You thrive in a technical environment in a DevOps setting •You possess an ability to communicate with TELUS leaders, end-users and technical teams •You're analytical and can apply your knowledge of Six Sigma and Lean Process Design to real-world business problems •A creative mindset willing to try new ideas and learn from experiences. You can work within and facilitate a Design Thinking approach to problem solving •You can navigate ambiguity and complex issues and concepts

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly ® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Posted: May 16, 2019
Closes: July 15, 2019