Senior Business Analyst
Clinical and Systems Transformation (CST) Project, BC Children's Hospital and BC Women's Hospital & Health Centre (C&W)
Vancouver BC As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.
The Senior Business Analyst performs complex research and analysis to support operations of clinical and provincial programs of the Children's and Women's Health Centre of British Columbia. This role will be engaged in multiple initiatives, and will be responsible for project planning, business requirements gathering (i.e. data, clinical workflow/business process and functional needs) and supporting the execution of projects and change management. What you'll do
What you bring
- Provide strategic planning direction by leading and performing feasibility studies, workload efficiency analyses, and analyzing, designing and implementing appropriate information systems, including identifying system deficiencies, operational inefficiencies, and methods to enhance business functions.
- Analyze operational problems and recommends innovative solutions by critically evaluating information gathered from multiple sources, reconciling conflicts, decomposing high-level information into details, abstracting up from low-level information to a general understanding, distinguishing user requests from the underlying true needs, and driving and challenging business assumptions.
- Elicit business requirements by engaging clinical/program operation owners, key stakeholders and subject matter experts, and using methods such as interviews, environmental scanning, document reviews, business process descriptions, "use case" scenarios and workflow analysis.
- Facilitate consensus on issues, including business design features, program changes, data requirements, privacy issues and reports. Prepare in depth business and analytical reports for executives.
- Develop business requirements specifications, project proposals, business cases, project summaries and other related documentation using standard templates.
- Coordinate implementation of applications and/or processes by acting as liaison between the business units, technology teams and support teams, and by ensuring documentation, user testing, user training, and business process change management are in place.
- Participate in various operational and project committees and teams to facilitate and lead various initiatives like the development of clinical registries.
- Develop and recommend budgets, monitor expenditures, analyse and report on variances and implement remedial action for assigned projects. Allocate resources to achieve goals.
- A level of education, training, and experience equivalent to a Master's degree in Business, Health Informatics, Computer Science or a related discipline
- A minimum of five (5) years' recent related experience including three (3) years in a team lead role.
- Excellent oral and written communication skills including the ability to communicate complex ideas in simple terminology
You also have:
- Excellent oral and written communication skills including the ability to communicate complex ideas in simple terminology.
- Demonstrated experience organizing and writing application related documentation and proposals.
- Ability to understand and clearly relate technical information to internal and external members of the organization. Physical abilities to perform the duties of the position.
- Ability to work creatively and analytically in a problem solving environment, utilizing your advanced critical thinking capabilities.
- Understands business analysis and project management methodology.
- Superior ability in presentation, facilitation, negotiation and issue management/escalation.
- Ability to facilitate and encourage cooperation between diverse operational groups and skill sets.
- Strong skills and experience in MS Office (Excel, Word, PowerPoint and MS Project, Access), SharePoint and Visio, Crystal reports and other Business Intelligence Tools.
- Experience with main stream project planning software and tools preferred.
What we bring
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Three (3) Temporary, Full-Time opportunities (Until May 31, 2025) Salary Range:
$65,254 - $93,802 /year. The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles. Location:
4500 Oak Street, Vancouver, BC, V6H 2N9 Applications will be accepted until position is filled. Hours of Work:
Monday to Friday; 0830-1630 Requisition #
136472, 136473 & 136474 What we do
The Clinical & Systems Transformation (CST) project is a large-scale, multi-year project between the Provincial Health Services Authority (PHSA), Vancouver Coastal Health (VCH) and Providence Health Care (PHC). Designed to transform clinical practices and systems - ultimately improving the safety, quality and consistency of patient care - our goal is to deliver streamlined care through standardized clinical practices and a fully integrated clinical information system.
To learn more about the Clinical & Systems Transformation (CST) Project, please visit: https://jobs.phsa.ca/cst
BC Children's Hospital (BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia.
BC Women's Hospital & Health Centre (BCW) is dedicated to improving the health of women, newborns and families through a comprehensive range of services, research and education. BCCH & BCW
is part of the Provincial Health Services Authority (PHSA).
BCCH is part of the Provincial Health Services Authority (PHSA).
The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA, BCCH and BCW are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments' unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey-one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate. ATTN: PHSA Employees:
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