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Senior Business Analyst, Clinical Business Intelligence - PHSA eHealth Program (PPHIS)

Vancouver, BC
Full Time
12 days ago
Senior Business Analyst, Clinical Business Intelligence

PHSA eHealth Program (PPHIS)

Vancouver, BC

What you'll do

  • Lead Public and Virtual Health program services planning and performance monitoring through the development of reports, direct data extraction and analysis. Provide specialized knowledge, analytical, and technical expertise in user-centered application development and user experience design and/or information management processes utilizing a deep understanding of data standards in relation to establishing quality reports.
  • Lead formal data collection and analysis to help identify system deficiencies and/or operational inefficiencies in order to report and develop new ways of improving business efficiencies, including data analysis related to business case developments, project proposals, adoption of new technologies and other key strategic and transformative initiatives.
  • Lead the scoping, analysis, acceptance criteria definition, development, user acceptance testing, and training, implementation and maintenance phases of assigned projects. Track business and user requirements to ensure consistent and accurate translation of requirements through design, build and test cycles. Carry out post-implementation reviews and make recommendations for improvements.
  • Create business analysis deliverables including: process flows, data flows, software requirements specification documents, use cases, and high-level designs. Create user experience deliverables including: personas, user stories, user journeys, mockups, prototypes, wireframes and style guides for a range of applications, devices and interfaces.
  • Ensure the quality, accuracy, reliability, and timeliness of data and reports through meticulous testing, automated and manual data reviews, performance monitoring, contingency planning, consistency reviews, and other methods as appropriate.

What you bring

  • A level of education, training and experience equivalent to a Master's in Health Information Management, Business Administration, Information Technology or related discipline and five (5) years of experience in a similar role in information management or business analysis which includes at least two (2) years in information management, health services planning, IT Solution implementation initiatives, data analytics and use of reporting tools, or user experience design of solutions in digital environments.

You will also have:

  • Superior critical-thinking and analytical skills with the ability to integrate broad system thinking/perspective with data to develop quality reports, operational support plans and monitor on-going performances. Advanced analytical and problem-solving skills to gather business, operational and user requirements and recommend innovative solutions. Understanding of the Systems Development Life Cycle and project management methodology. Comprehension of information architecture, user-centered design, planning and conducting user testing, A/B testing, prototyping, wireframing, and usability concerns is an asset.
  • Demonstrated ability to develop and organize documentation at a variety of levels including business requirements, technical documents, and user documents. This role also requires exceptional written skills with a high degree of producing concise, structured and well written documents and reports, including the ability to express complex ideas in simple terminology appropriate for the audience.
  • Knowledge of and adherence to privacy and confidentiality policies and measures to protect data. Ability to work as a member of a multi-disciplinary team, while working independently to organize workload, set priorities, and meet deadlines in a dynamic environment. Physical ability to perform the duties of the job. Knowledge of query- and report-writing tools, front-end languages (e.g., HTML, CSS, Javascript), and other UI development and industry tools (e.g., Adobe Creative Suite) is preferred. Knowledge of R and R Studio is an asset.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.
  • Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary, Full-Time (Until April 11, 2025)
Salary Range: $
86,398 - $124,197 /year. The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.

Location: 1770 W 7th Avenue, Vancouver, BC, V6J 4Z9
Applications will be accepted until position is filled.
Hours of Work:
Monday to Friday; 0830-1630
Requisition # 150022

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs:

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments' unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey-one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at

Please note the internal job posting will no longer be accessible after the expiry date of August 14, 2023. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday - Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.
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About PHSA

Canada's first provincial health services authority. Provincial Health Services Authority (PHSA) is one of six health authorities – the other five health authorities serve geographic regions o...

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Health Care
10,000+ employees