Senior Analyst, Supplier Relations
In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Reporting to the Manager, Business Operations, the Senior Analyst, Supplier Relations provides process documentation expertise and administrative support to the Business Operations service delivery model. As a member of the Business Operations team, the Analyst is responsible for the coordination and preparation of operational key performance indicators to provide BC Renal leaders and management with first pass interpretation, professional expertise, advice and guidance on supplier relationship management, procurement and stakeholder engagement activities.
The Analyst fosters a culture of collaboration and partnership with BC Renal portfolios, PHSA Supply Chain, suppliers, clinical end users, and represents the Business Operations team by providing advice on business processes, problems and solutions, as well as monitoring information, and analyzing deviations.What you'll do
What you bring
- Advises Health Authority program leaders on procurement initiatives, provides advice on service changes, requirements, and challenges.
- Supports the manager in formulating negotiation strategies, and contract service level agreements in order for BC Renal and Health Authority leaders to make informed decisions on new provincial contracts.
- Develops Sourcing processes, standard operating procedures, guidelines, and training documents and proof-reads and templates documents developed by other Sourcing staff.
- Ensures accuracy of all data used by Sourcing by gathering data from multiple data sources and accurately synthesizing in order to support sourcing decisions.
- Prepares procurement reports and statistics to measure commodity and/or supplier performance.
- Supports preparation of specifications and other documents using the analyzed data, to support the formal tendering of equipment, supplies and services utilizing word processing and spreadsheet software.
- Assists in the analysis of proposed new initiatives by methods such as staying current on initiatives under consideration; assisting in preparing business cases; consulting with appropriate stakeholders regarding impact assessment and implementation strategies; measuring the performance of the new initiatives against the plan, and critical analysis of variances.
Supplier Relationship Management
- Develop supplier relationship and performance monitoring processes, standard operating procedures, and guidelines.
- Support manager with supplier performance modeling, business process improvement reviews by gathering and analyzing key information to support informed decision making.
- Reviews problem areas with the Manager and develops plans to mitigate and resolve identified issues.
- Works in collaboration with other BCR portfolios for issues management. Escalates issues where appropriate.
- Undertakes special projects as required to address assigned supplier/end user issues.
Customer and Supplier Engagement
- Communicates updates to end users to ensure awareness of changes in business operations and supplier changes.
- Facilitates implementation of business process changes, resulting from organizational and/or technological changes.
- A level of education, training, and experience equivalent to a degree in business or related discipline, plus three (3) to five (5) years of recent related experience, including experience in contract management, process documentation, systems analysis and/or contract analysis.
- Profficient in MS Visio
- Advanced knowledge of Excel
- Profficient in Powerpoint
- Demonstrated knowledge of the project management process and proven ability to work effectively under time pressure to meet deadlines, balance work priorities and resolve issues appropriately.
- A demonstrated ability to build and maintain effective relationships with vendors, stakeholders, patients, and public/partnering organizations.
- Ability to apply critical thinking and analysis of operational problems and recommend solutions.
- Commitment to providing excellent customer service.
- Strong verbal and written communication skills.
- Ability to work under pressure and multi-task without supervision.
- Demonstrated ability to perform accurate analysis and information presentation using Microsoft Office suite, database and statistical software.
Skills & Knowledge
What we bring
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
$67,864 - $97,555 /year. The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
1770 W 7th Ave, Vancouver, BC V6J 4Z9
Applications accepted until position is filled
Hours of Work:
0800-1600 (Monday to Friday)
143927EAs per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.What we do
The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments' unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey-one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.