Elements Casino Surrey
is recruiting for a qualified individual to fill the position of Security Supervisor.
In this role, you will be responsible for providing effective shift supervision and direction.DUTIES/RESPONSIBILITIES:
•Providing input for team member performance objectives and evaluations •Mentoring, coaching, and training front-line security team members •Monitoring, documenting, and preparing statements/reports on internal and external violations, unsafe conditions, potential hazards, suspicious persons and activities •Enrolling guests into the Self-Exclusion Program •Conducting regular patrols of the entire property as directed; identifying risks and conditions that present safety issues •Providing or assisting with First Aid for team members and guests •Responding to, resolving, or escalating security issues •Escorting guests and team members or assigning escort duties as required •Overseeing crowd control for special events •Liaising and communicating effectively with all appropriate operational departments •Developing and cultivating strong working relationships with all stakeholders (guests, ownership and team members) •Ensuring compliance with licensing laws, health and safety and other statutory regulations •Performing other duties as assigned or directed QUALIFICATIONS:
•Legendary guest service skills with a "Make it Happen" attitude •Understanding of yourself as well as others when communicating with team members and guests •High School Diploma •Previous security experience an asset •Occupational First Aid Level 2 an asset but not required •Can understand, speak and write English; fluency in other languages is an asset •Exceptional interpersonal and communication skills •Serving It Right Certification or the ability to obtain a Serving It Right Certificate •The ability to successfully obtain a criminal record check through the Gaming Policy and Enforcement Branch (GPEB) •Provides a Great Experience and Memory to all guests, both external and internal •Live GCC's Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence, Citizenship If this sounds like a GREAT opportunity for you, we invite you to submit an application today.
Great Canadian Gaming Corporation is committed to diversity, equity and inclusion and we welcome all qualified applicants to apply to join our team of unique contributors. We accommodate people with disabilities throughout the recruitment and selection process and applicants are encouraged to advise Human Resources in advance if an accommodation is required. We thank all applicants for their interest, and will contact those qualified to continue in the recruitment process.
Law Enforcement and Security