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Global Relay
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Security Administrator

Reference ID: GROP151

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Vancouver, BC
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Full Time
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Management and Executive

Security Administrator

Job ID GROP151 Job Location CA-BC-Vancouver Job Type Permanent Full-Time

About Us:

Global Relay is the leading provider of cloud-based electronic message archiving, supervision, and eDiscovery solutions for the global financial sector, delivering services to 20,000 customers in 90 countries, including 22 of the world's top 25 banks. Global Relay Archive securely captures and preserves email, instant messaging, mobile messaging, Bloomberg, Thomson Reuters, Twitter, LinkedIn, Facebook and more - with Blackberry, iPhone, iPad, Android, Outlook and Web access.

Global Relay is headquartered in Vancouver's Gastown, with offices in New York, Chicago, Raleigh, Halifax, London, and Singapore. We strive to be a top employer and have been recognized with numerous awards, including Company of the Year award from the BC Tech Association (2016), Private Business Growth Award (2015), Canada's 50 Best Small and Medium Employers (2014-2015), Deloitte Technology Fast 500 in North America (2011-2015), Canada's Top Employers for Young People (2014), Ingenious Award (2014), Canada's Top 10 Most Admired Corporate Cultures (2013), and Canada's Best Managed Companies (2013-2014).

With over 425 employees, Global Relay is growing rapidly and looking for new talent. Global Relay provides fantastic opportunities to individuals with passion in business and technology. For those with international business aspirations, Global Relay offers invaluable exposure to doing business with some of the most influential companies in the world. Global Relay is also ideal for people who want to create innovative technologies using massively scalable "big data" architecture and a strong focus on mobile.

Global Relay is 100% privately held and employee controlled. We develop, own and operate every aspect of our services, with no reliance on outsourcing or third-party subcontractors. We are not venture capital dependent, making us a truly Canadian organization.

Apply today - we have five floors of great open space offices with a fast-paced vibe, lots of amenities, a roof top deck & BBQ, and an in-house chef, all located in the heart of Gastown near Waterfront Station. To learn more about our culture and community involvement, please visit ( ).

The Role:

Global Relay is looking for a motivated and diligent Security Administrator to assist in the design, planning, scaling, and maintenance of our firewall, security, and networking infrastructure. The successful candidate will be responsible for evaluating, recommending, and implementing firewall and security technologies to ensure the highest level of security and availability of Global Relay networks and applications. As a member of the Networking and Security team, this individual will work closely with the Operations and Development teams to ensure that all project plans and solutions are adequately defined, implemented, and maintained.

Role Responsibilities:

  • Assist in the evaluation, implementation, maintenance and continuous improvement of Global Relay's firewalls and security infrastructure
  • Assist in designing and implementing new firewall architectures to ensure high security and availability of Global Relay's mission-critical applications
  • Work closely with Operations and Development teams to troubleshoot, diagnose, and correct all firewall, network, and application related issues
  • Work closely with Development teams to understand application performance goals, gather requirements, and develop solutions
  • Work closely with the IT security team to update and enhance network change controls
  • Work closely with the Network team to support routing and ACL changes
  • Participate in client meetings to communicate firewall design and topology as needed
  • Mentor Junior Network Administrators and other team members
  • Develop enterprise class business and detailed level logical and physical network diagrams
  • Continuously maintain and improve firewall performance
  • Assist in determining standards and roadmaps for hardware and software
  • Perform packet capture analysis to troubleshoot firewall related issues
  • Oversee the administration and maintenance of all firewall devices
  • Log all activity related to planned and unplanned maintenance and incident response
  • Manage firewall access control lists and NAT tables
  • Manage network assessment documentation and preventative management
  • Provide second and third level support for problems related to firewall issues
  • Assist in managing firewall access control lists and NAT tables
  • Participate in security incident response activities
  • Assist in 3rd party technical audits as required
  • Perform other firewall related tasks as required


  • Bachelor's Degree in Computer Science, Engineering, or relevant software/computer related fields
  • 5+ years of experience implementing and managing any of the following firewall vendor equipment: Fortinet, Checkpoint, Cisco, Juniper, SonicWall, Palo Alto
  • 5+ years of experience in a senior network or security role within an IT environment
  • Excellent understanding of Layer 2 and 3 Protocols including Spanning Tree, Multicast, HSRP, BGP, OSPF, EIGRP
  • Excellent understanding of TCP/IP networking and VPN (SSL, IPsec)
  • Excellent understanding of firewall and network architecture, design, and implementation
  • Excellent knowledge and experience in networking troubleshooting and administration
  • In-depth knowledge of Linux Operating Systems
  • Strong communication, organizational, and problem solving skills
  • Strong documentation skills
  • Excellent customer presentation skills
  • Strong ability to develop and maintain positive working relationships
  • Ability to work in a team environment as well as independently as needed
  • Ability to adapt to change and work well under pressure
  • Ability to multi-task
  • Meticulous attention to detail
  • Ability to be highly confidential and discrete
  • Previous experience working in an environment with formally structured change management process would be considered an asset
  • HP, Fortinet, Cisco, and Linux certifications would be considered an asset

To Apply:

If you are interested in this position, please apply with your cover letter and resume in one PDF document . No phone calls please; applicants must be eligible to work in Canada.


Posted: November 20, 2017
Closes:January 19, 2018