You're using an older version of Internet Explorer that is no longer supported. Please update your browser.
You're using an older version of Internet Explorer and some functionality may not work as expected. Please update your browser for the best experience.

Sales Support Specialist

Reference ID: 241
Manufacturing and Production
Sales and Marketing
Full Time
Abbotsford, BC     
Fraser Valley, BC     
Langley, BC     

Share job:

Apply Now

Sales Support Specialist

The primary function of the Sales Support Specialist is to provide exceptional support to our customers via telephone, email and occasionally in person. The Sales Support Specialist will work closely with, and take direction from the Sales Manager.


            ·  Process parts orders, interacting with order processing and inventory control systems as well as third-party inventory service providers in remote locations. 

            ·  Data entry and monitoring of system records including customers, quotations, orders, inventory, PO’s, vendors, etc. 

            ·   The sales support specialist regularly 
reviews and contributes to customer designs and helps them to create the resulting bill of materials 

            ·  Liaise with headquarters and manufacturing locations regarding stock orders 
as well as customer orders. 

            ·  Track orders and shipments to ensure timely delivery; monitor inventory levels recommending replenishment orders 
as required. 

            ·  Obtain quotes, arrange pickups/deliveries, monitor shipments and troubleshoot problem situations with carriers. 

            ·  Increase our customer base and overall sales by following up on leads as well as reaching out to existing, 
repeat customers. Similarly, increase  sales by customer outreach and following up on leads. 

            ·  Assist sales managers with forecasting and performance reporting as well as preparation of presentations, 
correspondence and other customer-facing documents. 

            ·  Interact with walk-in customers to provide product line overview and literature support, design reviews, order 
pick-ups and payment 



  • Customer service and sales experience in a technical / industrial (ideally parts) environment. 

  • A post-secondary degree or diploma in a technical field. 

  • Mechanically inclined with the ability to understand and contribute to design and technical discussions. 

  • Excellent written and verbal communications. 

  • Ability to read drawings and 3D models. Design capability with these tools is an asset. 

  • Demonstrated competency using MS Office tools as well as ERP system experience. 

  • Experience working as a team member sharing duties and information and collaborating as needed. 



  • You are very organized and hardworking. 

  • You are energetic, positive and fun. 

  • You get a charge by earning an order, and you get a bigger charge when you earn a customer. 

  • You are a sponge when exposed to a new learning environment 

Posted: September 27, 2016
Closes:November 26, 2016
Email Address:
Company Info

Connect with employer:

About Chorius Executive Search

CHORIUS is a Vancouver BC based Executive Search & Management Consulting firm. We are the trusted advisor to the small, mid-sized and large businesses.
We assist Executives to make distinctive...