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Sales Supervisor - Retail

Full Time
Prince Rupert, BC     

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Salary: $18.50/Hourly

Job Type: Full-Time, Permanent

Language: English

Start Date of Employment (Approx.): As soon as possible

Minimum Education: High School

Positions Available: 1

NOC Group: Retail Trade Supervisors (6211)

NOC Job Title: Sales Supervisor - Retail


Job Location(s):

150 - 1st Ave West

Prince Rupert, British Columbia

V8J 1A8 Canada

Job Description:

As a Retail Store Supervisor you are accountable for the day-to-day management and coaching of the Sales team to effectively execute the Mackenzie sales approach. You are also responsible for maximizing store sales and profitability by achieving mutually agreed upon targets in key areas and ensuring the delivery of an exceptional guest experience both personally and by your team.

Main duties:

•Supervise and co-ordinate floor sales staff, delivery drivers and warehouse staff

•Assign sales workers to duties and prepare work schedules

•Authorize payments by cheque and authorize return of merchandise as per store policy

•Sell furniture and home furnishings to customers

•Resolve problems that arise, such as customer complaints, defective items, delivery issues and special orders

•Maintain specified inventory and order merchandise with approval of management

•Prepare reports regarding sales volumes, merchandising and personnel issues as needed

•Hire and train and arrange for the training of new sales staff

•Develop sales plans and strategies with Sales Associates and monitor their progress

•Train and coach Sales Associates on products, upcoming promotions, selling skills and administration

•Ensure all guests receive exceptional customer service at all times

•Motivate sales team to meet or exceed expectations

As a successful candidate you will have the following:

•Completion of High School

•2 or more years of proven retail experience in a related or similar environment

•Outstanding communication, coaching, and relationship building skills

•Must be available to work days, evenings and weekends

 Please note this is a regular full-time position working 40 hours per week.


$18.50 + 4% vacation pay or 10 days paid vacation

Competitive bonus structure for meeting sales targets

How to Apply:


Posted: October 3, 2016
Closes:December 2, 2016
Email Address: