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Sales Director - Customer Learning & Education - Canada Job

Reference ID: 327995101
Sales and Marketing
Full Time
Vancouver, BC     

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Requisition ID: 127583
Work Area: Sales
Expected Travel: 0 - 40%
Career Status: Management
Employment Type: Regular Full Time




As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.


Education Sales Director will be managing an Education sales team in Canada, including customer facing sales reps, inside sales team members and channel management. His/her performance will be measured on total Education revenue and contribution in the SAP North America Education P&L, including Education Software, Learning Software and Education Services.


  • Active support in entire Sales and Delivery Engagement
  • Ensuring realization of margin targets
  • Structure, development and effective management of a strong  SAP Education  team in the Regions
  • Visions, analyzes, prioritizes facilitates and manages activities on a national scale
  • Develop and manage SAP Education growth and skill sets
  • Lead knowledge management initiatives regarding the development and use of intellectual property
  • Support knowledge sharing initiatives (i.e. Communities, Mentoring, Education, etc.)
  • Managing related budgets
  • Realization of Region Deliverables including Customer Sat
  • Supply, Demand and Forecast (skill gap planning) Management
  • Harmonize decisions across multiple opinions across competing organizations
  • Support SAP Education Related Systems and other Internal systems (i.e. Portal and servers operating)
  • Responsible for managing internal projects
  • Identifying of training needs for strategic areas
  • Financial Management Reporting based on Utilization, Forecast, and Budgeting
  • Education Services Definition & Maintenance
  • Forecast Management
  • Partner Management
  • Be a Trusted Adviser and "Talk Business"
  • Deal with LOB, Executive Level
  • Establish powerful relationships
  • Be a strong contributor  to the Virtual Account Team
  • Strategic Selling (Leverage the portfolio)
  • To Achieve Our Vision (Innovation)
  • Implement business strategies to ensure customer success driving revenue targets for both education software and services.
  • Participate in a team-selling environment working with one or more Account Executives (AEs) and/ or SAMs, GAD’s and Value Engineering on assigned accounts
  • Development and Delivery of Management Advisory Services (SAP Education Advisory Role)



Transformational Leadership
  • Communicate a clear vision of the future: discuss, explain and actively promote the vision within own team, to peers and customers
  • Motivate through inspiration and mobilize teams: create a comfortable working environment, establish an atmosphere for discussions, seek for feedback and call for people’s opinions
  • Set demanding goals and empower accountability to execute on the mission: derive clear and challenging targets from the level upon plan, assign targets and set priorities, encourage people to take ownership, be there when necessary to decide, to backup or to help refocus
  • Actively establish relationships characterized by mutual respect and trust: stimulate individuals to broaden and make use of their network, respect different opinions, diverse cultures and values, work to overcome organizational boundaries and silo thinking, do not accept knowledge hiding
  • Encourage people to continuously question the status quo and activate their creative and innovative skills: stimulate individuals to think outside established solutions and processes, invite the team to learn from everything, accept failing investments, think and act lean
  • Coach people on their individual development and career opportunities and act as a mentor: support team members and mentees in development planning and fulfilment, act as coach and guide for individuals to find their right career track, turn active if individuals are passive on their development
  • Show passion on the job: act as a role model for the team, show authentic behavior, pride and enthusiasm in the own job,  demonstrate best practices and encourage team members to share own experiences, celebrate success, promote SAP as a great place to work



  • 5-10 years sales experience, preferably in an SAP environment 
  • Previous experience working in Operational management role
  • Prior experience managing a P&L
  • People management experience preferred


  • University degree / MBA an advantage
  • Strong Knowledge of SAP business
  • Customer focus
  • Solid Sales experience
  • Fluent in English
  • Fluent in any local language is an advantage
  • Strong Team player
  • Management experience preferred
  • Excellent communication skills



As a people manager, you are responsible for supporting the success of not only your direct reports, but the success of all employees within the larger team you are a part by helping to identify development opportunities and supporting team members to achieve their goals. You are expected to know about the members of your extended team and share insights with your peer managers. Look for opportunities to coach and recognize employees directly and provide just-in-time feedback so that employees can reflect on your input immediately.





To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.


SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or , APJ: , EMEA: ). Requests for reasonable accommodation will be considered on a case-by-case basis.

Additional Locations: Virtual - Canada

Job Segment: Training, Sales Management, Manager, Education, Sales, Management

Posted: October 15, 2016
Closes:November 28, 2016
Email Address:
Company Info
10,000+ employees

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About SAP

As a market leader in enterprise application software, SAP (NYSE: SAP) helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mob...