Sales Concierge - ClearCar

Happy Team = Happy Customers

ClearCar isn't just a fresh take on buying cars. We're also a fresh take on automotive retail careers. Our ClearCar associates are offered flexible arrangements for a healthy work-life balance, and a spectrum of unique employee benefits that encourage personal wellness and growth. After all, happiness is a constant atClearCar, no matter where you fit in the equation.

Your contribution:

• Provide exceptional customer service by determining each prospective client's vehicle needs by asking questions and listening.
• Promote new business and contribute to the company's customer base by seeking new customers through prospecting and referral networks.

• Selling pre-owned vehicles, and Demonstrating vehicles (including test drives).
• Proactively identify client needs and offer appropriate advice in accordance with business objectives.

• Understand the terminology of the automobile business and keep abreast of technological changes in all products/inventory.
• Be thoroughly familiar with all products, including features, specifications, prices, colors, options, and standard equipment. Participate in any and all product training available.
• Use closing techniques effectively; ask for help from management with closing when necessary. Be profit-minded when closing.

• Deliver pre-owned vehicles to customers, and ensure the customer understands the vehicle's operating features, warranty, and paperwork, to help ensure OpenRoad lays the foundation for customer loyalty.
• Identify targets for finance product sales and ensure that such targets are met.
• Ensure all vehicle financial contract documentation is accurate and properly submitted to our Financial Institute partners
• Ensure all vehicle financial contracts are funded in a timely manner
• Achieve a high customer satisfaction rating

• Set goals for each month's productivity; plan and organize how to reach those objectives.

• Attend department meetings as required.
• Communicate department objectives and methods and procedures to all department staff.

• Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
• This position will be expected to perform other duties as assigned by management.

What it takes to be part of our dynamic team:

• Well organized and possess strong time management skills.
• Good interpersonal skills; ability to communicate with others and to assimilate and understand information while maintaining a great deal of professionalism.
• Ability to work cooperatively with all levels of the organization.
• Highly self-motivated and have the ability to learn quickly and be open to challenges.
• Strong financial skills and business networks.
• Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.
• Ability to make sound decisions in a manner consistent with the essential job functions.
• A valid British Columbia Driver's License with a good driving record.
• A Current VSA MDC License.

Category

Sales and Marketing