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Sale Assistant

Sales and Marketing
Full Time
Vancouver, BC     

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West Coast Gifts (WCG), the largest wholesale distributor of smoking products and vaporizers, is hiring a highly motivated sales assistant to join our dynamic sales team and take our national brands to the next level.  Some of our major national brands include Red Eye Glass®, GEAR®, Red Eye Tek™, Cheech & Chong Glass™, Ross’ Gold Glass© and Vapor Daddy™.  This is a full-time, in-house position.

As a critical initial point of contact, a successful candidate will be able to work with a sense of urgency, be customer focused and boost profitability by up-selling and recognizing opportunities to cross-sell.  The Sales Assistant is responsible for contacting clients, handling product warranty returns, gathering information using Excel spreadsheets, and assisting our sales team with various tasks.  Clear and professional communication is essential to the success of this role.

Duties include:

  • Providing excellent customer service.
  • Responding to customer questions and orders.
  • Entering sales orders.
  • Handling product warranty returns.
  • Tracking shipments.
  • Assisting with invoicing and credit checks.
  • Maintaining showroom cleanliness and organizing merchandise.
  • Providing additional support to sales staff.
  • Assisting in annual physical inventory counts.


  • Positive, adaptable attitude and strong work ethic a must!
  • Excellent customer service skills. 
  • Driven self-starter, with a proactive approach to work.
  • Excellent command of English (verbal and written).
  • Willingness to learn.
  • Pleasant telephone manner and upbeat personality.
  • Ability to manage multiple tasks and successfully meet deadlines.
  • Strong computer skills.  MS Office Suite including Word, Excel, Outlook.
  • Strong organizational skills.
  • Ability to complete work in a timely manner with accuracy and attention to detail.
  • Sales experience a plus.

Position is full time with benefits after three months.  If interested, please email us your resume.

Posted: September 27, 2016
Closes:November 26, 2016
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