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Paladin Security

Retail Security Officer (FT/PT)

Posted 3 days ago

Job Description


Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

We are currently accepting applications for full-time and part-time Security Guards to join our retail portfolio in Victoria, BC Area. This position requires strong social perceptiveness and customer service skills. Sometimes, it may be physically demanding due to the size of the property and requires applicants to be able to work- morning, days, nights and/or weekends.

Wage: $18.50 - $22 per hour

Job Description:
To deliver a consistent and outstanding level of customer service to clients by actively seeking out opportunities to provide assistance and support. Working on assigned shifts, to act as a deterrent to crime and undesired activity and help to maintain a visibly safe and welcoming environment. You will be required to write reports and investigate routine incidents, as well as respond to emergencies quickly and efficiently.

Duties & Responsibilities:
•Maintain compliance with and enforce property standards, rules, and regulations in a reasonable manner
•Able to use tact and diplomacy in dealings across a range of settings and situations
•Respond to medical emergencies and provide first aid, CPR, or AED support until medical professionals arrive
•Ability to maintain and enforce access control procedures
•Solid understanding of emergency and standard operating procedures
•Deal with trespassers and unauthorized persons found on the property, in a fair and safe manner
•Assist with Fire & Life Safety inspections
•Maintain a detailed memo book and prepare incident reports on all matters
•Conduct periodic patrols of property
•Investigate incidents and occurrences
•Maintain the peace, safety, and security of all patrons, and clients on the property
•Monitor CCTV surveillance systems
•De-escalate emergency/crisis situations
•Assist emergency and law enforcement personnel
•Access control, line management, customer service
•Assist with daily operations as needed/required or directed.
•Other duties as outlined by management

•Must be willing and able to stand, walk, and patrol by foot and vehicle for extended periods (8-10 hours)
•Must demonstrate a high degree of professionalism
•Must have at least 1 year of prior security experience
•Experience in physical / mall security is considered an asset**
•Must have strong verbal and written communication skills
•Must have a strong command and fluency of the English language both written and verbal
•Must be able to work in a fast-paced dynamic environment both indoors and outdoors as required.
•Must demonstrate a strong knowledge of security functions


Education Requirements (Any)

High School Diploma/GED
Bachelor's Degree

Certification Requirements (Any)

Valid BC Security Licence

Additional Information / Benefits

•Competitive wages
•Promotion from within
•Company-paid training & uniforms
•Benefits & recognition programs
•Advancement and growth opportunities
•Clear communications, scheduling, and support from a team of professionals there to ensure your success
•Extensive training - 4 to 5 days of class & site training

Benefits: Medical Insurance, Life Insurance, Paid Vacation, Paid Sick Days

This is a Full and Part-Time position 1st Shift, 2nd Shift, 3rd Shift, School Hours, Weekends.

Number of Openings for this position: 1

About Paladin Security

Paladin Security Group is the security company of choice amongst some of the most respected institutions in the country, protecting the public and government facilities. We are committed to offering the best employment and career development opportunities in the security industry because we want the very best and brightest people our industry has to offer.



Company Size

5001-10,000 employees

Application closing date is 2024-09-14

Current Openings

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