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Paladin Security

Retail Security - Bicycle Patrol Officer - Langford (11250)

Victoria, BC
Full Time
5 days ago
Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Job Skills / Requirements

We are currently accepting applications for full-time and part-time Retail Security - Bicycle Patrol Officers to join our Retail Portfolio in Langford. This position requires strong social perceptiveness and customer service skills. It may be physically demanding due to the size of the property and requires applicants to be able to work-days, and evening shifts and be able to regularly ride a bicycle as per required duties.

Wage - Starting at $19.50 per hour

$1,500 hiring bonus for successful candidates with active security license

Typical Duties and Responsibilities
  • Provide exceptional customer service and assistance and sustain effective relationships with clients, tenants and patrons
    • Write clear and detailed reports including incident, emergency, liability and day to day reports
    • Watch for and report irregularities, such as security breaches, facility and safety hazards, and emergency situations and contact emergency responders as required
    • Provide first aid and medical response when required to any person(s)
    • Perform regular foot and bicycle patrols to ensure personnel, building and equipment security
    • Utilize two way radios and computer applications to communicate site activates
    • Exercise crowd control and evict trespassers

Core Competencies
  • Strong interpersonal and communication skills
  • Excellent customer service skills
    • A strong working knowledge of non-violent crisis intervention and de- escalation techniques
  • Strong observational skills
    • Ability to make immediate decisions, while maintaining composure in emergency response situations with minimal supervision

Minimum Job Requirements
  • MUST be comfortable regularly riding a bicycle to conduct frequent exterior patrols of the property
  • 6 months Security Experience is an asset and/or 6 months customer experience
  • Ability to obtain a valid security license
    • Excellent verbal and written English communication skills
  • Ability to walk 18-20km along with stairs climbing

  • Competitive wages
  • Promotion from within
  • Company-paid training & uniforms
  • Benefits & recognition programs

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Please note that all interviews are being conducted remotely at this time, via phone, and/or video chat.



Education Requirements (Any)
High School Diploma/GED

Additional Information / Benefits
We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Paid Sick Days

This job reports to the David Morrison (Security Programs Manager)

This is a Full and Part-Time position 1st Shift, 2nd Shift, 3rd Shift.

Number of Openings for this position: 1