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myZone Media

Retail Associate - Vancouver

Vancouver, BC
19 days ago

A Bit About Us 

myZone Media provides event professionals with ticketing, marketing, printing, and software development services. Our long-term vision (BHAG) is to become the world’s largest event automation software platform.  Our brands include,, and several more. Our clients include Glow Gardens, Lumaze Lights, The Vancouver Folk Music Festival, Twisted, and Grease the Musical. While we do our best to stay focused on the events industry, we serve clients in a broad range of industries including eCommerce, technology, industrial, healthcare, and not-for-profit. You can read more about our company here!

The Position

This role is a seasonal position and we are looking for someone who can provide exceptional customer service with positive energy in a fast-paced environment. You'll be responsible for providing premier customer service to all customers during the Glow Festival.

The Event

Glow is a seasonal community festival, bringing together the people who love to stroll, laugh and play under the twinkle of half a million lights. Our playgrounds and interactive features will entertain the kids for hours, while Glow’s illuminated sculptures and backdrops are perfect for snapping selfies and family photos. We also invite you to shop for one-of-a-kind gifts, take home fresh produce, and sample seasonal goodies and beverages. It’s all the magic and wonder of an outdoor festival, hosted inside a cozy and spacious venue.  Glow Toronto is located at : Toronto Congress Centre 1020 Martin Grove Rd, Etobicoke, ON M9W 4W1. Read more about Glow here!


Key Responsibilities:


  1. Provide exceptional customer care to all visitors, ensuring the best possible experience

  2. Actively maintains booths by ensuring products are fully stocked and organized at all times

  3. Accurately and efficiently rings up customer's orders; Follows all policies and procedures concerning cash and charge card transactions.

  4. Supporting opening and closing store activities


Requirements of Applicants:

  1. Must be able to maintain a happy, upbeat, warm, and positive attitude at all times

  2. Attention to detail with excellent organization skills

  3. A responsible, friendly, enthusiastic, can-do attitude, is what we are looking for!

Start Date 

A week before the event opening for training and set-up.


Work Hours


Christmas Event Period:  November 28th, 2019, to January 4, 2020


Hours of Operation 


11/28 - 12/20

Monday - Friday: 4pm - 10pm / 11pm (on some Fridays)

Saturday: 1pm - 10pm


12/21 - 1/4/20

Monday - Friday: 12pm - 10pm / 11pm (on some Fridays)

**Closed on Christmas Day and various other dates.

**Some days/hours may fluctuate, a full schedule will be provided upon hire.

**Dates / hours may change before the event begins

Thanks for taking the time to check out this opportunity! Unfortunately, due to the number of applications that we receive, we are not able to contact everyone who applies. However, all applications are all stored in our talent database and will be considered for future opportunities.

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