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Renewals Specialist

Reference ID: Lq0GvVdVDvbs

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Vancouver, BC
Job Type icon
Full Time
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Sales and Marketing

Sales Vancouver, BC, Canada


At Sophos, we operate at the cutting edge of technology, protecting businesses worldwide against complex threats, viruses and spam. We build high quality software security products in a fast-paced, nimble environment and we've been doing it for over 20 years.

Join us to help our customers protect their business and meet compliance needs.

Main Duties
The Renewals Specialist is responsible for renewing, selling, and expanding existing contracts, and upgrading support levels and products with our channel partners. You will maximize customer retention and subscriptions while working closely with the channel, sales and support teams to optimize company revenue and enhance customer satisfaction. You will also achieve/exceed renewal quota targets.
  • Manage a sales funnel of renewal opportunities and accurately forecast renewal business on a monthly and quarterly basis
  • Identify and close cross-sell and up-sell business or route to appropriate Sophos team member or partner
  • Support Channel team in driving the achievement of renewal targets in the territory
  • Consistently articulate Sophos’ value proposition to customers and partners in order to maintain and increase Sophos’ share of their business
  • Achieve assigned quotas for renewal business
  • Participate in the negotiation of terms and conditions as necessary for renewal agreements through partners
  • Ensure the integrity of customer and renewal information in SalesForce and forecasting systems
  • Assist with enhancing and improving systems and processes to increase efficiencies
Experience and Skills
Special Conditions:
  • Minimum 1 year sales experience
  • Experience in a quota-carrying sales role is desirable
  • Technology sales experience is preferred and security experience is a plus
  • Experience with Channel Sales and Direct Sales are both considered valuable
  • Must be highly-organized and a self-starter

Skills and Experience:
  • Experience selling with and through partners
  • Proven track record of achieving and exceeding sales quotas
  • Strong Negotiation skills
  • Strong Presentation skills
  • Strong Communication and Interpersonal skills
  • Excellent telephone selling and communication skills
  • Ability to thrive in a team selling environment

Desirable Skills:
  • Experience selling technology solutions to mid-sized businesses, primarily over the phone
  • Experience selling security solutions
  • Familiarity with Sophos solutions or similar competitive products
  • Knowledge of security industry, including competitors, market needs and trends
  • Knowledge of channel ecosystems in the territory
  • Familiarity with CRM/PRM and forecasting systems
Sophos Canada offers a comprehensive total compensation package including vacation, sick days, BC MSP coverage, extended health coverage which includes medical, dental and vision care, RRSP matching.
Special How to Apply Instructions To apply, please send resume to: [email protected]

Posted: February 19, 2018
Closes:April 20, 2018