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Relationship Manager

Burnaby, BC
Full Time
6 days ago
Company Overview

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Department Overview

TD Commercial Banking services the unique needs of Canadian businesses, customizing a broad range of products. As part of the Commercial Banking team the Relationship Manager Commercial Banking works on a team with an Analyst in supporting a portfolio of customers with borrowings in the $1 million to $15 million range. The Relationship Manager focuses on growing the portfolio by developing new business from both existing and new customers.

Credit analysis is not a major component of the RM's accountabilities although based on business volumes may be required to meet customer expectations. The Relationship Manager receives coaching and support from the Unit Leader and Sales Manager.

Job Description

As a Relationship Manager you will work on a two person team with an Analyst to manage a portfolio of mid-market Commercial relationships. As the face of the Bank to your clients, you will establish yourself as a trusted business advisor who is sought after for guidance regarding matters relating to the credit facilities that are supporting the client's business strategy. You will also add value by identifying opportunities and opening doors that will enhance the scope of the overall banking relationship.

To that end the position develops and executes a relationship strategy for each client, identifying the key issues surrounding the relationship and implement a strategy to facilitate the expansion of our partnership with the business. You'll also broaden your sphere of influence by developing relationships with industry and other external contacts to generate additional new business opportunities through referrals as well as a targeted calling program.

Acquiring new relationships and volumes by obtaining referrals from internal and external sources and by conducting a targeted calling program is your major job accountability. You feel comfortable in a team-based business environment where you are expected to balance sales, cross selling, servicing and referrals to Business Partners.


Successful Relationship Managers have the proven ability to continually generate new business and grow an existing portfolio of Commercial Large Business clients. An RM must be comfortable executing an independent marketing plan that includes considerable portions of time being devoted to a call program and developing self generated leads. In addition, in order that the RM can identify quality business opportunities they must have experience analyzing and structuring commercial credit.

In addition to your undergraduate/graduate degree in business or relevant professional designation, you ideally have 2-3 years of experience as a Financial Analyst or Account Manager in a business or banking environment. Alternatively you may have experience in another profession that supports the needs of business and are looking for an opportunity to add value from a different perspective. You have well developed analytical, and relationship management skills and look forward to developing them further in this role.



At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Banking, Finance and Insurance