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Regional Manager, Transcription Coding And Analytics

Reference ID: 05271959
Full Time
Prince George, BC     

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In accordance with the mission, vision and values of Northern Health, and as a strategic member of the Information & Technology Services (ITS) division, the Regional Manager-Transcription, Coding and Analytics leads a team responsible for transcription, coding, data quality reporting and analytic services. Primarily using technology available for distance communications, the incumbent will travel when appropriate to communities where staff is located. Reporting to the Director of Health Information Management (HIM), the Regional Manager participates in the planning, design, strategies, standardization, implementation and delivery of efficient and cost effective centralized transcription, coding and analytic reporting services across Northern Health.

The Regional Manager provides leadership, guidance and support to designated business support staff including the Medical Transcription Supervisor, Coding Coordinator and Data Quality Analyst. They oversee the provision and maintenance of an accurate and complete clinical data management system including inpatient, day procedure patients and mandated outpatients (Emergency Department reporting), the quality assurance processes related to physician documentation including clinical documentation improvement, coding/data standards, data quality related to structured health data and data retrieval including health information exchange (HIE) and statistical analysis for HIM and other stakeholders. The Regional Manager ensures consistent and accurate interpretation of reporting requirements by the Canadian Institute for Health Information and BC Ministry of Health, Canada Health Infoway, Registry, HIM and professional accreditation requirements. They lead or participate in various projects as determinedby HIM. Additionally, they work collaboratively with the HIM leadership team to support the goals and objectives of HIM. The Regional Manager fosters partnership with stakeholders to influence, persuade and collaborate with respect to the delivery of transcription, coding information system and coding informatics services.


- Bachelor's degree in Health Information Management and seven (7) years' of recent, related experience in a large multi-site organization including a minimum of four (4) years' of experience in a management or leadership role, four (4) years' experience in International Classification of Diseases (ICD-10) coding, two (2) years' experience in transcription services and two (2) years' experience in data quality assurance management or data reporting (analysis) or systems analysis, or an equivalent combination of education, training and experience.

- Certified with the Canadian College of Health Information Management (CCHIM) and an active member in good


Knowledge, Skills and Abilities

- Ability to communicate effectively, both verbally and in writing, with all levels of the organization, including advanced report presentation and writing skills.

- Effective facilitation skills and the ability to motivate and influence physicians and leaders.

- Advanced skills in complex problem solving, planning, project management, change management and group process.

- Demonstrated ability to communicate and problem solve issues related to transcription, coding, abstracting and data validation as well as Discharge Abstract Database (DAD), National Ambulatory Care System (NACRS)maintenance and data retrieval.

- Ability to work effectively, both independently and as part of a team.

- General knowledge of current health care issues and trends.

- Ability to exercise sound judgment, critical thinking and effective decision-making.

- Ability to analyze and problem-solve complex issues towards effective solutions.

- Ability to critically assess policy and procedures and affect change.

- Ability to respond to changing priorities and unforeseen circumstances.

- Ability to provide effective leadership, guidance and direction to staff.

- Ability to effectively manage budget and staff resources.

- Ability to organize, prioritize and balance work.

- Ability to operate related equipment, including computer software applications.

- Ability and willingness to travel as required.

- Current valid BC Driver's License.


Prince George is one of the larger cities in British Columbia with a population of approximately 75,000. Built on the confluence of the Fraser and Nechako rivers, Prince George is close to the geographic center of British Columbia and has become a transportation hub as well as an important link in the Asia-Pacific Gateway and Corridor. It is a major centre for shopping and a service centre for surrounding communities, as well as home to the University of Northern British Columbia. In Prince George, BC's Northern capital, you are just minutes from being fully immersed in the wonders of our natural surroundings - this is a true outdoor person's paradise. A warm, friendly and diverse population attests to our community spirit. You can be assured of discovering a myriad of entertainment and recreational options year-round, from heritage and cultural opportunities to good old family fun.

Posted: October 22, 2016
Closes:November 28, 2016
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5001-10,000 employees

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About Northern Health

Northern Health leads the way in promoting health and providing health services for Northern and rural populations. Our vision of building a strong primary health care system for all Northerners wi...