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T&T Supermarket

Quality Assurance Technician

Richmond, BC
Full Time
10 days ago
16 to 19 per hour

Working location: 6311 Fraserwood Place, Richmond, BC

Company Introduction

T&T Supermarket Inc. was found in 1993 with two stores in BC.  Since then, it has expanded rapidly to become Canada’s largest Asian supermarket chain with 27 stores across the country: 12 in Metro Vancouver, 6 in Alberta, and 9 in Ontario (7 in GTA and 1 in Ottawa, 1 in Waterloo).

The Role

Reporting to the Assistant Central Kitchen Manager/FSQA, the Quality Assurance Technician is responsible for supporting quality control and ensuring food products complies with food safety, quality strategy and meets all regulatory, customer, and company requirements.

The Quality Assurance Technician is also required to build a working relationship with the production team. Communicate with team leaders, head cooks, managers, and FSQA immediately of any concerns or violations of the food safety program or health and safety practices.

Major Responsibilities 

  • Work with mixing room employees to ensure that production and packaging adhere to formula and quality specification
  • Monitor effectiveness of sanitation before and after operation
  • Conduct ongoing inspection and documentation including visual inspections, ATB swab testing, as well as hygiene practices of all employees
  • Monitor all aspects of processing activities following food safety regulations, FSQA’s requirements, and the company standards
  • Communicate and provide corrective action to production staff if any improper adherence to food safety program or health and safety practices
  • Conduct production line verification including but not limited to: sampling, inspecting, testing, and releasing raw ingredients and finished products on the assembly line, weight control checks, BBD checks, temperature checks, MD checks, etc.
  • Perform chemical concentration checks, CCP verification, daily/weekly calibration, and sensory evaluation
  • Collect and document raw material specifications, products’ recipes, SOPs, device SSOPs, etc.
  • Prepare weight sheets, WIP labels, production sheets, etc.
  • Ensure proper labeling, packaging, product colors, and quality are up to standards
  • Ensure all records and/or forms are complete and precise
  • Work closely with R&D Team for recipe development to ensure the production procedures are complying with the developed HACCP
  • Perform other duties as assigned and assist FSQA on different projects as required

Knowledge, Skills and Ability Requirements

  • Previous quality check experience in the food processing industry is preferred
  • Good communication and interpersonal skills
  • Ability to work independently with minimal supervision
  • Must be reliable, detail-oriented, and problem-solving abilities
  • Able to work flexible and rotational shifts, including overtime and on weekends/statutory holidays
  • Ability to work in a low and high-temperature environment

Safety Statement

Safety continues to be T&T Supermarket’s top priority. We’ve established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.


  • Staff purchase discount
  • Paid annual leave, sick leave, marriage leave and bereavement leave
  • Discounted staff meals
  • Life and AD&D Insurance


  • Shift work is required
  • Weekdays, weekends, and statutory holidays

T&T Supermarket is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, gender identity, age, veteran status, non-disqualifying physical or mental disability, or any other applicable characteristics protected by law.

Quality Assurance