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QA Analyst - FT

Location
Surrey, BC
Details
Full Time
4 days ago
Title: QA Analyst - FT
Company: Coast Capital SavingsFederal Credit Union
Location:British Columbia (CA-BC),[[filter1]]
Job Type:Full Time

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What's the job?

The Quality Assurance (QA) Analyst is responsible for ensuring quality standards are met for application and infrastructure system implementations. By following a disciplined and best practice approach to quality assurance, the QA Analyst performs all functions and adheres to all QA practices and methodologies essential to meeting quality objectives. The QA Analyst contributes to the success of each initiative by ensuring solutions meet the business objectives; end-user requirements are satisfied; applications and systems are developed and deployed in accordance with corporate policies and procedures; and integrity of Coast Capital Savings' data and ongoing business operations is preserved. The QA Analyst applies excellent analytical and problem-solving skills to validate initiatives through accurate and effective quality assurance testing and techniques maximizing the benefits of business investments.

Individual Key Contributions/Responsibilities
  • Collaborates with business, software and systems personnel to develop comprehensive Quality Assurance Plans describing the testing approach to be taken, and outlining the test scenarios to be executed.
  • Writes and executes test cases; documents and monitors defects. Works collaboratively with business units to ensure effective and appropriate test coverage.
  • Ensures compliance with policies and procedures relating to QA inputs and outputs; ensures documentation has been reviewed and signed off appropriately.
  • Communicates test progress, test results, and other relevant information to project stakeholders and management.
  • Cultivates and disseminates knowledge of quality assurance best practices. Assists in the development and improvement of QA processes.
  • Performs other related duties as required by ITG management.
  • Develops and maintains expertise in quality assurance tools and methodologies; keeps up-to-date on trends, products and systems impacting the financial industry and CCS.
  • Within the domain of the assigned project, understands the products and the issues.
  • Learns and uses testing tools such as macros, automated testing tools and data comparison tools to increase test effectiveness
  • Works as a coach and mentor to develop the skills of the business users assigned to perform application testing.
  • Works in close collaboration with business analysts, developers, project leaders, systems engineers and business users.
  • Provides timely third-level support in the analysis and resolution of production issues


  • Minimum Job-Related Experience
    •Minimum 3 - 5 Years of Job-Related Experience
    Related experience in software quality assurance or application development. Familiarity with the financial services industry is highly desirable.

    Minimum Formal Education
    •Bachelor's Degree or a diploma requiring 3 - 4 years of full-time study.
    Bachelor's degree in computer science or diploma in technology. An equivalent combination of education and experience will also be considered. Training in software quality methods is highly desirable

    Minimum Technical Skills
  • Quality Assurance methods; QA planning, approaches to testing, defect identification and resolution
  • Various relevant sub-disciplines; project management, software development, system development, security, and database theory.
  • Systems Life Cycle and Software Lifecycle concepts
  • Comprehension of change management, release management and configuration management concepts
  • CCSCU's application platforms; client/server architecture; voice, data and communications experience with CCSCU's specific hardware, infrastructures and technologies.
  • Testing tools (e.g. Rational Robot), Moderate-Advanced Excel , XML Spy and data comparison tools.
  • Solid knowledge and experience with waterfall and agile methodology.
  • Application development and/or scripting knowledge and experience would be an asset.
  • Prior financial inductry experience, preferable credit card domain.
  • Excellent attention to detail with strong analytical, problem solving and troubleshooting skills.
  • Experience working with and managing offshore testing resources.
  • Ability to maintain strategic relationship with internal customers (QA director, Infrastructure, Architecture etc.)
  • At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe, the more inclusive we are, the better our work will be.

    Why join Coast Capital Savings?
    Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.
    Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.
    A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.
    Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role.
    Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle.
    Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's.
    Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits.
    Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year.
    An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards.
    We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities.
    Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.

    D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
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