Project Manager

Position Type: Full-time
Reports to: Director, Project Services

We're setting the baseline for awesome.

Great things are happening at OXD. We're actively building a new kind of digital agency—one focused on solid design, creative exploration, and evidence-based decision-making, all within a relaxed and supportive atmosphere.

OXD Project Managers help make new experiences possible for our clients. 

Are you looking for a place where you can take pride in—and ownership of—your work? A place where you work with top brands and some of the smartest people in the industry within the context of a small, supportive team? We've got that. Does the idea of leading a diverse team of smart, multidisciplinary experts towards a common goal excite you? Can you balance both big and small, flexible and concrete, emotive and pragmatic? Do the words "on-time, on-budget, on-scope, and completely awesome" send a shiver up your spine? This just might be the opportunity for you.

More than just the type that plays well with others, you thrive when given the opportunity to lead a team to success and you regularly seek out opportunities to improve the relationship with your client. You realize that exceptional customer service is critical to ongoing business development. You've been enjoying your career as a Project Manager for over five years, working directly with clients on small-to medium-scale digital projects. 

What you'll be doing

• Lead website, web application, and business process improvement projects to ensure project success
• Perform ongoing risk management as well as actively tracking and reporting issues
• Keep internal and stakeholders informed through status reporting
• Keep projects on schedule, on budget, and manage client expectations
• Produce invoices as contractually required per project and client
• Participate in company sales and resourcing processes
• Lead teams to prepare estimates
• Create, negotiate, and manage contracts
• Review deliverables prepared by the team before presenting to client
• Work directly with clients in a consulting firm on high profile, complex, and rewarding initiatives

Is this the right fit for you?

Personal qualifications

• Excellent organization and planning skills
• A "get it done" attitude
• Tactful and diplomatic negotiating and influencing skills
• Clear and concise written and verbal communication skills
• Sensitivity towards personal needs and the interpersonal dynamics of teams
• Attention to detail
• Well-practiced presentation and leadership skills
• The ability to adapt and innovate

Minimum requirements

• 5+ years' experience working as a client-facing Project Manager in an agency or consulting environment
• Experienced with managing web development projects and exposure to web development methodologies and processes
• Proficient in MS Project, Smartsheet, or comparable project management tool
• Adept with web-based project management information systems such as Basecamp and JIRA
• Experienced with time tracking systems and timesheet software
• Accustomed to being involved in all aspects of the project lifecycle—from producing estimates to invoicing work completed
• Understanding of web and software design and development process
• Keenly interested in internet technologies and their application to business strategies
• Well-versed in proven risk management practices  

Things that will give you an edge

Successful candidates should have demonstrable depth of expertise in one of the following areas (working knowledge of other disciplines is also an asset):

• PMP, Agile, or ScrumMaster certification 
• User experience (UX) design
• Service design
• Business analysis 
• Web development methodologies and processes
• Web analytics and SEO

What we offer

We’re proud of the high quality solutions we deliver to our clients. More importantly, we’re proud of the people who bring them to life. 

We believe in treating people well, compensating them fairly, and supporting them to live fulfilled and balanced lives. We offer great extended benefits, flexible time-off, and professional development opportunities for all staff. We want people to feel they can bring their whole selves to work and strive to offer an environment where everybody feels listened-to, welcome, and safe. Our downtown Vancouver office is bike-friendly, stocked with organic groceries, and easily accessible by bus, SeaBus, SkyTrain, and West Coast Express.

We are committed to accessibility and inclusivity and are always working to evolve and improve our practices as we learn. If you require any accommodation during the recruitment process, please let us know at careers@oxd.com.

How to apply

Send a cover letter and your resume to careers@oxd.com. To help make the process smoother for everyone, please include the job title and your name in the subject line.

Only candidates that meet the minimum requirements will be considered. No phone calls please. Applicants must be eligible to work in Canada. High-five if you read and adhere to the small print.

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