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Destinationone Consulting Inc.

Programs & Admin Assistant

Reference ID: 266884000003524252
Agriculture, Forestry and Fishing
Full Time
Surrey, BC     

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Administration, clerical, customer service, MS Office - intermediate to advanced skills"},{"richText":{"fieldLabel":"Job Description","uitype":5501,"value":"
We’re hiring a Programs
& Admin Assistant for our Client in Surrey!

Key Duties & Responsibilities:

• Answer and direct all incoming telephone
calls, faxes, and general information emails and correspondence, dealing
effectively and professionally with queries and concerns
• Facilitate day-to-day administrative duties
related to the delivery of all Client Programs
• Facilitate the needs of all walk-in traffic
related to CORE, Direct Membership (under the guidance of the Membership
department), merchandise, lottery tickets, and other Development related sales
(under the guidance of the Development department)
• Pick-up, open, sort and distribute incoming
• Process outgoing office mailings including
Board and Club mail-outs, donor mailings, AGM mailings, program mailings,
couriers etc.
• Assist with the Programs information
preparation and dissemination, registrations and updates as required
• Assist with processing Program material
orders, data entry and mail-outs, as required
• Assist with communications and related
reporting for various Client Programs
• Process merchandise orders
• Coordinate office activities and schedules, in
liaison with other departments
• Assist with donor processing details including
data entry, tax receipt processing, thank- you letters, donor incentives,
mailings, etc., as required by Development department
• Help maintain and update server and related IT
requirements including daily/weekly backups
• Maintain and update Outlook contact lists and
distribution folders
• Assist with Raisers Edge and Access database
administration, including data entry, reports, queries, payment processing,
membership renewals, etc.
• Process incoming donations, membership fees
and other types of payments, in liaison with applicable departments
• Assist with planning and delivery of the AGM
& Convention with the Program Coordinator and other departments
• Attend Trade Shows and outreach activities,
representing our Client, as required
• Assist with ordering, replenishing and keep
inventory of office supplies
• Close off the credit card machine each day
• Maintain all office equipment, ensuring
adequate supplies and calling for service as deemed necessary
• Keep an up to date directory of all office
suppliers and contacts for service or supplies
• Update telephone greeting system, as required
• Update admin section of the website, as
• Keep reception and guest waiting area tidy,
organized and well stocked
• Ensure Boardroom, kitchen, warehouse,
bathrooms and all common areas are kept clean, tidy, organized and well-stocked
• Assist with special projects, as assigned
• Assist other team members, as required
• Perform other duties, as assigned


• Post-secondary education or formal training in
Office Administration and/or customer service (Certificate or Diploma
• At least two years previous administration and
customer service experience, preferably within a membership-based charitable,
non-profit environment
• Experience working with non-profit Boards,
committees and volunteers
• Previous experience working with fundraising
and/or membership databases (ideally Raisers Edge and Access) is a plus, but
not a requirement. Must have fast and accurate keyboarding skills (min. 50wpm)
• Proficiency working in a Windows/Microsoft
environment, including Word, Excel, Outlook, PowerPoint & Access, and Adobe
• Previous experience handling/managing cash and
cash management/inventory systems

Required Skills & Attributes:

• Must have excellent written and verbal
communication skills, including superior customer service and stakeholder
relations skills in a professional demeanor and positive attitude
• A highly motivated self-starter with excellent
multi-tasking skills
• Excellent organizational and time management
skills, analytical, flexible and detail- oriented, with the ability to manage
multiple priorities and meet tight deadlines and prioritize needs in a
fast-paced work environment
• An energetic team player, who also works well
• Proficient knowledge of Microsoft Office
applications (as above), email and office equipment operation skills
• Tactful and diplomatic with the ability to
keep strict confidentiality (an oath of confidentiality is required)
• Must have a valid BC driver’s license, regular
access to a vehicle and must be prepared to provide a criminal record check
• Must be capable of lifting objects of up to
40lbs; with no physical or health limitations
• Strong personal alignment with Client’s mission,
goals and values

 Please submit your updated resume in a word format.
Thank you for applying!


Posted: December 5, 2016
Closes:January 18, 2017
Email Address:
Company Info

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About Destinationone Consulting Inc.

We win over our clients as we always exceed their expectations. When it comes to recruiting talented individuals, you should never compromise. We at Destinatonone believe that for any kind of busin...

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