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Douglas College

Programmer Analyst/ Application Administrator

Full Time
6 days ago
Position Details

Position Information

Position Title Programmer Analyst/ Application Administrator Posting Number 01561SA Location Hybrid / New Westminster Campus Grade or Pay Level S - Pay Level 17 + Market Adjustment Salary Range $67,722 annually (with wage increments to a max of $76,761 annually). Salary and wage increments are in accordance with the Collective Agreement. Position Type Support Staff - Regular Posting Type Internal/External Regular/Temporary Regular Employment Type Full-Time Posting Category Staff Start Date 10/03/2022 End Date Day of the Week Mondays to Fridays Shift 8:30 am - 4:30 pm Work Arrangements
This regular, full-time (35 hours per week) position is available starting October 3, 2022. Regular hours of work are Monday to Friday, 8:30 am - 4:30 pm. Shift days and times may change depending on the Department's need. Occasional evening and weekend work may be required. Flexible schedule may be available after probationary period. The position is located at the New Westminster campus; however, successful candidate must be available for occasional work at the Coquitlam campus.

Douglas College is committed to supporting a healthy work/life balance for employees. A modified/flexible schedule and/or hybrid work from home arrangement may be considered, subject to the terms of the College's Work From Home Policy. On top of this, we offer:
    •Competitive extended benefits, •Family-friendly benefits (including top-ups for maternity/parental leaves), •Generous time-off benefits (vacation and sick leave days), •Continuous professional development opportunities (e.g. PD funding, tuition waivers, free courses, free access to LinkedIn Learning courses, College-provided workshops, etc.), •Free access to the campus fitness centres, along with free daily fitness classes, •Defined benefit pension plan with employer contribution, •Free access to Employee Assistance Program ( EAP ) and TelaDoc, •A variety of health and wellness benefits (to learn more, please visit: ), •Discounted rates on wireless phone plans, car rentals, and pet insurance.
What Douglas Offers
DO what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best colleges even better.
The Role
Programmer Analysts/ Application Administrator provides analysis and development support of the College's enterprise computer systems. They ensure the support of the systems development life-cycle, beginning with the definition of the initial functional requirements to the delivery of a completed system. They provide business analysis, technical requirements, technical support and application administration for the College's enterprise database applications. They provide exceptional client-centered service on a consistent basis to all stakeholder groups.


1. Provides systems development and enhancement services based on requirements analysis.
a) Determines and evaluates needs for a system or enhancement, gathers and analysis program requirements, develops detailed design specifications, writes accurate and efficient code.
b) Understands the business requirements, creates test cases and conducts unit and integration testing , tests changes in conjunction with affected user departments all within agreed time frames; plans for implementation of changes in development and testing environments.
c) Incorporates security policy requirements in coding practices.
d) Provides assistance in preparing and implementing changes.
e) Recommends and performs upgrades to application software and hardware.
f) Documents the results of each stage of the analysis, design, programming and change implementation process.
g) Identifies problem situations and recommends, formulates, and executes solutions.
h) Communicates with user representatives.
i) Recommends changes to standards; uses agreed standards in the development of systems.

2. Performs Application Administration and provides technical, developmental and operational support for enterprise software and web servers.
a) Installs, upgrades, configures, maintains and supports applications, web software and web servers.
b) Tracks vendor releases and changes.
c) Documents support procedures, documents application install, upgrade procedures and configurations.
d) Ensures security of applications and web servers.
e) Ensures the application is available and working optimally.

3. Performs general duties in support of the College's enterprise computer systems.
a) Evaluates the content and functionality of upgraded/new software packages.
b) Maintains ongoing communication with software suppliers.
c) Works with external and internal contacts to assist with problem solving.
d) Produces and manages documentation for supported applications.
e) Identifies opportunities to improve/streamline complex/manual business processes and recommends solutions where appropriate.
f) Provides backup to the Database Administration functions, including monitoring the use of available disk space; plans and schedules upgrades to the database; assists in formal documentation of all changes to the database structure.

4. Other Related Duties
a) Provides information, technical assistance and support to users.
b) Attends internal and external meetings.
c) Creates and maintains user documentation for technical and non-technical users.
d) Delivers training to users and peers in software functionality and business processes.
e) Stays current with technology trends that may be relevant to College Systems.
f) Maintains and upgrades technical currency by attending courses and training activities; reviewing professional publications; participating in professional societies.
To Be Successful in this Role You Will Need
1. A Bachelor's Degree in Computing Science or equivalent IT Program from a recognized post-secondary educational institution supplemented by a minimum of three years' relevant experience or an equivalent combination of education, training and experience.

2. Should have the following Skills:
- Object Oriented Programming
- Complex problem solving
- Operations Analysis
- Quality control Analysis
- Acquire the knowledge of applications in the organization
- Ability to quickly acquire an understanding of the business
- Customer service skills
- Ability to deliver structured and unstructured training

3. Demonstrated experience with one or more of the following areas:

- AngularJS and jQueryM

- Programming and scripting languages such as SQL / ANSI SQL , PL/ SQL , Java

- Working in Linux and MS Windows server operating systems
- Enhancing/ developing Enterprise Resource Planning multi module application software
- Change management, version control
- Writing secure code

4. Experience with the following would be an asset:


- GIT Lab

5. Good knowledge and thorough understanding of MVC framework, web technologies.

6. A demonstrated ability to:
- Work independently with minimal supervision.
- Work with others in a team environment.
- Establish priorities and achieve deadlines.
- Communicate effectively in person, on the phone and in writing with administrators, faculty, staff, development team and external vendors.
- Establish and maintain application specific documentation and operational procedures.

7. Requires strong interpersonal skills including a demonstrated ability to establish develop and maintain effective working relationships with administrators, faculty and staff.

8. Good working knowledge of the English language (verbal and written).

9. Proven record, including continual training, upgrading and/or certification, of programming tools, business functions and of emerging technologies.
Link to Full Position Profile Equity Statement
Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status.
Needs a Criminal Records Check No

Posting Detail Information

Open Date 07/29/2022 Close Date Open Until Filled Yes Special Instructions to Applicant
Interested applicants must submit their application and all required documents online on the Douglas College Career Site . Qualified internal applicants shall be given first consideration in filling the position. All internal applications must be received by August 5, 2022. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume.
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