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Program Secretary, Cantral Lab Services, PHSA Corporate, Vancouver BC

Posted 4 days ago

Job Details


Job Description

Program Secretary, Cantral Lab Services,

PHSA Corporate,

Vancouver BC

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

Performs secretarial and administrative duties for Central Lab Services and the Hematopathology Program within the Department of Pathology & Lab Medicine at C&W. Provides secretarial support to the Program Director and other Program staff. Duties including scheduling appointments, typing a variety of material, filing, responding to telephone enquiries, arranging meetings, screening incoming materials and prioritizing items for the Program Director and Program staff.

What you'll do
  • Draft and type a variety of material such as letters, memoranda, reports and educational materials utilizing a variety of software programs; compose and sign correspondence such as meeting invitations, memo's, and notices on behalf of Program Director and staff.
  • Schedule meetings as required by the Program Director, Team Lead and Program staff. Perform duties such as communicating with other staff regarding availability for meetings, booking meeting rooms, arranging equipment such as overheads, contacting attendees, typing and circulating notices, and assembling and distributing information such as correspondence, reports and subject files in preparation for meetings; record, transcribe, and distribute minutes of meetings and takes follow up action when appropriate. Resolve scheduling conflicts by prioritizing meetings.
  • Schedule inpatient and outpatient appointments for special tests such as bone marrow procedures, INRs, osmotic fragility. Transcribe reports such as bone marrows and prepares labels for slides.
  • Prepare staff rotation schedules and inputs into electronic system including any edits for any schedule changes such as sick time, vacation, on call. Organize operating procedures; compile and maintain a manual of operating procedures for clerical staff.
  • Perform a variety of receptionist duties such as receiving visitors, providing information and directing to appropriate area, answering the telephone and directing calls, responding to inquiries, taking messages and prioritizing calls for the Program staff. Handle enquiries and prioritizes visitors for staff.
  • Set up and maintain filing systems for a variety of records and files such as correspondence and reports by performing duties such creating and labelling files and filing material. Maintain office supplies by monitoring inventory and ordering supplies, when required, using appropriate software programs, up to pre-authorized limits. Arrange for service/maintenance of equipment, appliances, furniture etc
  • Process incoming and outgoing mail by performing duties such as opening and screening incoming mail, preparation of invoices by applying financial codes for authorization for payment and directing to appropriate Program personnel, prioritizing items for attention of Program Director, addressing envelopes for outgoing mail and forwarding to mail room; arrange for courier pick-up an delivery by performing duties such as contacting courier company, completing delivery slips and signing for envelopes received.
  • Prepare monthly workload units and for comparison analysis. Collect data from Lab Information System and then enters into template for comparison by senior staff with other periods.
  • Administer Pat Ross Education Fund for staff of the Department of Pathology & Lab Medicine by receiving requests for education funds, submitting to committee for approval and processing receipts for reimbursement by Finance. Track expenses as per the guidelines.
  • Coordinate staff training for various on site courses and staff orientation for new staff members and residents.
  • Under direction from Team Lead and/or Medical staff assists in projects in the lab such as renovations in staff lounge, changing overhead lighting to energy efficient lights in the lab.
  • Assist Team Lead within the department to coordinate or integrate procedural change within the department by drafting communication etc.
  • Maintain division library of books and catalogues by ensuring books are prepared for cataloguing and signed out as per guidelines.
  • Perform other related duties as assigned.

What you bring

Education, Training and Experience
  • Grade 12, graduation from a recognized secretarial program, including recognized course in medical transcription and three years recent related experience or an equivalent combination of education, training and experience

Skills & Knowledge
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • As a strong asset for consideration, we are looking for our successful candidate to have; knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.
  • Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth and development.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

Job Type: Regular Full-Time

Wage: $27.77/hr.

Location: Vancouver, BC

Hours of Work: 7.5 hour shifts between 0800 - 1700, Mon - Fri.

Requisition # 140822

What we do

The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs:

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at

Please note the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday - Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.

About PHSA

Canada's first provincial health services authority. Provincial Health Services Authority (PHSA) is one of six health authorities – the other five health authorities serve geographic regions of BC. PHSA's primary role is to ensure that BC residents have access to a coordinated network of high-quality specialized health care services. PHSA operates provincial programs including BC Children's Hospital, BC Women's Hospital + Health Centre, BC Emergency Health Services, BC Cancer, BC Centre for Disease Control and BC Transplant. It is also responsible for specialized provincial health services like chest surgery and trauma services, which are delivered in a number of locations in the regional health authorities.


Government Health Care

Company Size

10,000+ employees

Application closing date is 2024-09-08

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