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Program Director – CYSN and Community Living Services

Full Time
17 hours ago
6,300 to 6,650 per week

ARC Programs is currently accepting applications for a Program Director to supervise the agency’s Child and Youth with Support Needs (CYSN) and Community Living Services programs, located in the South Okanagan, and the West Kootenays.

Hours / Schedule >

This position is based out of Penticton and Castlegar and involves frequent travel between the two communities, including overnight stays. 

Full-Time, Permanent
40-hours per-week

Primarily Monday to Friday, however hours may fluctuate to accommodate the program’s schedule and the needs of the agency and administration.

May be required to be on-call on an intermittent basis, for emergencies and staff consultation.

Responsibilities >

Under the direction and supervision of the Director of Services, the Program Director will supervise employees working in Children and Youth with Support Needs and Community Living Service programs.

The Program Director will:

  • Plan, organize, control, and direct the provision of services for CYSN and Community Living Services programs.
  • Implement comprehensive plans and strategies to achieve identified program objectives.
  • Provide clinical supervision and support to program counsellors to address the complex needs of the individuals served.
  • Provide supervision and support to program staff in relation to developing and maintaining client records and effective case management practices.
  • Provide annual employee performance appraisals, and cooperate with staff to develop performance objectives and professional development plans.
  • Provide crisis consultation to program counsellors, in cooperation with other senior program staff, as applicable.
  • Coordinate referral, screening, and intake procedures.
  • Liaise with collateral service providers, contractors, and stakeholders.
  • Participate as a member of the Management Team to develop long range and strategic plans, and collaborate, assess and resolve operational issues as they arise.
  • Complete administrative duties, including the range of required incident, quality assurance and program reports.

Qualifications >

The ideal candidates will have a combination of supervisory experience, and clinical expertise related to supporting individuals with neurodiversities and complex behaviours.

The qualifications for this position are:

  • MSW or a master’s degree in a relevant discipline (MA in Counselling, MA Psychology, etc.).
  • BSW or a bachelor’s degree in a relevant discipline (CYC, BA in Psychology etc).

Preferred Types of Related Experience:

  • Supervisory experience with similar services.
  • Certification / training and experience in ABA and Positive Behaviour Support planning is strongly preferred.
  • Clinical knowledge of ASD, FASD, behaviour intervention strategies, and co-occurring challenges related to neuro-diversabilities and mental health, in addition to counselling skills.

Candidates must possess a valid Driver's License and may be required to provide a sound personal vehicle for business use

Successful applicants will be subject to a screening process, including a criminal record search, to confirm suitability for the position.

Wage / Benefits >

$6,300- $6,650 per month, based on relevant experience and education.

Upon successful completion of a probationary period, full-time employees (minimum 20-hrs per week) are eligible for a full benefit package (including dental plan, vision coverage, life insurance, extended medical coverage, long-term disability plan, and RRSP contributions).

New full-time employees are eligible for 3-weeks paid vacation to start, and paid sick days as described in agency policy.

Why choose ARC Programs as your employer?

ARC Programs is an equal-opportunity employer, promotes the diversity of our program teams, and requires all employees to demonstrate cultural agility and safety to the diversity of all populations we serve.

For more information about agency services, and about working for ARC Programs please go to and check out the ‘Why Work for ARC Programs’ posting under the 'Careers' page.

Community and Social Services