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Program Coordinator, NSE Certification Exams (CAMK0275)

Reference ID: %7B1245AAB3-981B-4FFB-87C4-B2A241E9F002%7D

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Fortinet (NASDAQ: FTNT) protects the most valuable assets of some of the largest enterprise, service provider and government organizations across the globe. The company's fast, secure and global cyber security solutions provide broad, high-performance protection against dynamic security threats while simplifying the IT infrastructure. They are strengthened by the industry's highest level of threat research, intelligence and analytics. Unlike pure-play network security providers, Fortinet can solve organizations' most important security challenges, whether in networked, application or mobile environments - be it virtualized/cloud or physical. More than 210,000 customers worldwide, including some of the largest and most complex organizations, trust Fortinet to protect their brands. Learn more at , the  Fortinet Blog  or  FortiGuard Labs .

Program Coordinator/Lead, NSE Certification Exams

In this role, you will oversee the Fortinet Network Security Expert (NSE) certification program. The ideal candidate will have solid technical knowledge, excellent organizational and communication skills, and experience developing and supporting programs.

The Fortinet NSE program is an eight-level certification program designed for technical professionals who are interested in independent validation of their network security skills and experience with Fortinet products and services, and who want to be recognized in the industry among an elite group of security professionals.


• Oversee all aspects of the NSE certification program

• Propose actions based on feedback from all stakeholders to continuously improve the program

• Assist the content development team in tracking the entire life cycle of certification exams (design, development, maintenance, support, and retirement)

• Coach the content development team in exam question development using best psychometric practices

• Establish exam quality control measures using best psychometric practices

• Coordinate and deliver job task analysis workshops, item development workshops, and beta exam sessions

• Drive business and technical relationships with exam delivery partners

• Work with exam delivery partners to deliver valid and defensible exams

• Define strategies to limit the unauthorized release of exam content

• Build, maintain, and support a strategy for reporting exam results, including statistical analysis

•Look after the exam release process, including certification exam implementation by exam delivery partners, sample exam implementation on the Fortinet LMS, and internal go-to-market communications

• Manage the translation and publication process for translated exams

• Manage and monitor internal proctored exam sessions for employees and partners at Fortinet facilities and events, to ensure compliance with established protocols

• Ensure the validity and currency of active exams as new training products are released

• Create and maintain program documents, including policies, procedures, exam blueprints, student and trainer tutorials, and so on

•Ensure the highest level of customer satisfaction (CSAT) by responding to candidate inquiries related to exam results, and reviewing those results as necessary

• Research and analyze new trends in certification and accreditation programs and bring new ideas to management

• Identify new opportunities to keep the NSE certification program on the cutting edge of the industry

Required Skills, Education, and Experience:

• Knowledge of the training industry and certification programs

• Strong project management skills—knowledge of JIRA is a plus

• Understanding of psychometric principles and statistical analysis

• Excellent communication skills

• Creative problem solver

• Quality oriented with high attention to detail

• Commitment to continuous improvement

• Highly proficient in MS Excel

• MySQL database system knowledge is an asset

•Ability to multitask and work independently under pressure

•Experience with learning management systems (LMS) and content management systems (CMS) is an asset

•Four-year university degree preferred




Posted: January 13, 2019
Closes: March 14, 2019
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Company Info
1001-5000 employees

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About Fortinet

Fortinet (NASDAQ: FTNT) is a worldwide provider of network security appliances and the market leader in unified threat management (UTM). Our products and subscription services provide broad, integr...