You're using an older version of Internet Explorer that is no longer supported. Please update your browser.

Program Coordinator, Clinical Informatics and Business Support, BC Cancer Agency, Vancouver

Full Time
6 days ago
Program Coordinator

Clinical Informatics and Business Support

Vancouver, BC

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

Reporting to the Senior Director, Clinical Informatics and Business Support, the Program Coordinator provides confidential administrative and program support, and manages the day-to-day activities of the Clinical and Business Support Office. In addition to the Senior Director, the role directly supports two managers within the program, as well as other project resources. The role triages information of a confidential and sensitive nature, and provides a variety of operational, statistical, analytical and business support on various projects and operational activities including budget control and management.

What you'll do
  • Function as the confidential liaison for the Senior Director, Clinical Informatics & Business Support with internal and external stakeholders utilizing strong communication and persuasion abilities and an understanding of stakeholder needs. Respond to verbal and written communication directed to senior staff as instructed. Ensure the necessary flow of information while maintaining appropriate levels of security and confidentiality. Keep Senior Director apprised of issues and activities.
  • Maintain an updated and accurate calendar for the Senior Director and other managers as directed, by scheduling and arranging internal and external meetings and travel. Coordinate rooms, teleconference and videoconference meetings.
  • Coordinate and arrange project team and committee meetings and in consideration of urgency and nature of the subject matter. Prepare documents including presentations, spreadsheets, correspondence, meeting minutes and reports in accurate and timely manner.
  • Coordinate activities and support initiatives that enhance the Clinical Informatics & Business Support office to provide quality service delivery across the BCCA. Assist with dissemination of information and knowledge related to projects and key initiatives through a variety of vehicles such as contributing to the development of spreadsheets, PowerPoint presentations, and organizational charts.
  • With the informatics management team, analyze projects and program timelines and resources, and assist in developing implementation schedules and plans to produce status reports.
  • In collaboration with the Senior Director and/or managers coordinate activities related to business operations and projects.
  • Manage, organize and maintain the department's teamsite and other key applications to manage resources including resource utilization and demand management of various requests for services.
  • Contribute to the efficient achievement of Department business objectives by evaluating administrative procedures and developing, proposing and implementing solutions to increase efficiencies.
  • Provide leadership in the coordination of confidential communications related to change management including drafting and defining the communication plan with various project and clinical advisory groups.
  • Monitor administrative related expenses, monthly reconciliations, tracking staff timekeeping for payroll purposes and tracking other designated program activities, including time-keeping, expense and variance reporting. Identify and resolve issues with appropriate individuals or departments.
  • Process hiring and termination forms using PeopleSoft and ensures employee information is accurate and up to date. Prepare payroll for the department by keying information/work hours into the Workbrain system and maintain all staff records and files. Liaise with PHSA Payroll and Human Resources departments to share information and resolve issues.
  • Manage data access and approval for CAIS and other key information systems related to privacy and access model.
  • Monitor period, quarterly, mid-year and year-end budget expenditures and reports variances. Gather and summarize financial information related to assigned projects for submission to the Senior Director and managers. Respond to verbal and written communication and liaise internally and externally to respond to, share information, clarify details and ensure follow up by relevant personnel on sensitive and/or emergent issues. Interface at the appropriate level, and determine the appropriate point on contact/channel of communication to pursue.

What you bring

Education, Training and Experience
  • A level of education, training, and experience equivalent to a Bachelor's Degree in Business Administration or Health or Social Sciences, and five (5) years progressive experience in an administrative/business support or project coordinator role.
  • Demonstrated discretion in preparing and handling confidential or sensitive information. Ability to independently organize workflow in a logical sequence, and be able to respond quickly to changing priorities, using sound judgment in assessing the urgency and importance of various issues.
  • Demonstrated proficiency with Microsoft teamsite, and MS Office including Project.
  • Ability to type 60 wpm.
  • Demonstrated flexibility to meet and adapt to changes in organizational priorities.
  • Demonstrated organizational skills and initiative.
  • Demonstrated ability to prioritize and multi-task under pressure to meet deadlines.
  • Demonstrated ability to communicate effectively both verbally and in writing, including the ability to respond diplomatically.
  • Demonstrated ability to accurately write minutes of meetings.
  • Demonstrated ability to promote and enable a positive team working environment.
  • Demonstrated ability to carry out the duties of the position.
  • High degree of professionalism and accountability.

Skills & Knowledge
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • As a strong asset for consideration, we are looking for our successful candidate to have; knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.
  • Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth and development.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

Job Type: Regular Full-Time
$52,156 - $68,455 / year. The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
750 West Broadway, Vancouver V5Z 1J4. (Primary work location may be any of the 6 BC Cancer Agency sites, which include: Abbotsford, Surrey, Kelowna, Vancouver, Victoria and Prince George).
Hours of Work:
0800-1600. (Schedules may vary from time to time as required to support the needs of each BC Cancer CST activation site closer to the go-live period)
Requisition #

What we do

BC Cancer Agency is part of the Provincial Health Services Authority (PHSA). BC Cancer provides comprehensive cancer control for the people of British Columbia.

The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs:

PHSA and BC Cancer Agency are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at

Please note the internal job posting will no longer be accessible after the expiry date of January 30, 2023. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday - Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.
Health Care