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Vision Critical Inc.
Vision Critical Inc. Logo

Product Manager

Reference ID: 2099
Management and Executive
Full Time
Vancouver, BC     

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About Us

Vision Critical provides a cloud-based customer intelligence platform that allows companies to build engaged, secure communities of customers they can use continuously, across the enterprise, for ongoing, real-time feedback and insight. Designed for today’s always-on, social and mobile savvy customer, Vision Critical’s technology helps large, customer-centric enterprises discover what their customers want so they can deliver what they need. Unlike traditional customer research, which is slow, expensive and gathers dust on a shelf, Vision Critical’s customer intelligence platform replaces static data and cumbersome reports with real-time actionable customer intelligence that companies need to build better products, deliver better services and achieve better business outcomes.

Hundreds of high-performance organizations use Vision Critical’s technology, including Adobe, Yahoo and Discovery Communications. Vision Critical has been named as one of the top five SaaS companies and one of the top ten software companies in Canada by Branham300, in addition to being amongst Deloitte’s Technology Fast 50, BC’s Top Employers and Canada’s Top Employers for Young People. Join our team!

Product Manager

We are looking for an experienced product manager who understands that innovation is what builds a business. You love speaking to and listening to customers, partners and internal teams to discover the products and features that they need, before they know they need them. We are looking for someone who is energetic, driven and who thrives on ambitious goals. We need a natural self-starter who can work in a collaborative, team environment but isn’t afraid to tell it like it is.

What you will do:

  • Deeply understand the challenges of, and opportunities provided by, the persona you represent
  • Identify and execute on new revenue opportunities
  • Clearly articulate product requirements and work with the engineering team to execute on them
  • Become a resident expert on our product capabilities
  • Differentiate the important from the urgent in a high pressure work environment
  • Thrive on change

As a product manager in our platform team, you’ll work in an agile environment helping manage our SaaS application that helps hundreds of the world’s top brands make their products and services better.

About You:

  • Entrepreneurial: you can see around corners and can make things happen on your own
  • Persuasive: you can engage a room with your presentation skills and have a knack for selling ideas
  • Raw Intellect: you have the capability to process complex problems and explain them in a simple and concise manner
  • Egoless: you focus on, and do a great job of, any given task without complaint
  • Persistent: you do whatever it takes to get things done with integrity and without excuses
  • Collaborative: you naturally share and never lose sight that you are part of a team

Next Steps

If you are interested in catapulting your career to the next level we invite you to submit your application online. Please note that due to the high volume of applications received only short-listed candidates will be contacted. We thank you for your interest in Vision Critical and encourage you to constantly check our website for a list of all current opportunities.

Vision Critical is an Equal Opportunity Employer


Posted: October 26, 2016
Closes:December 17, 2016
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About Vision Critical Inc.


Vision Critical provides a cloud-based customer intelligence platform that allows companies to build engaged, secure communities of customers they can use continu...