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Product Manager - Consumer Hardware Projects

Reference ID: MAR04725-18

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Create, launch and manage products that make a difference to our customers.

Join our team

Our Consumer Hardware Team researches, ideates, designs, develops and manages consumer technologies and hardware to make our customers' interaction with TELUS services faster, seamless and more reliable. We work with some of the world's largest consumer electronics manufacturers to stay current with industry trends. Whether finding new ways to connect consumer devices, advancing product form factors or improving machine-to-human interactions, our Consumer Hardware team is improving customers' lives by making technology simpler and friendlier to use.

Here's the impact you'll make and what we'll accomplish together

We are looking for someone who loves technology products to join our Consumer Hardware Team. From products like Boost Wi-Fi and Pik TV to fibre optic modems, the Product Management team works closely with our engineers to guide products from conception to launch and retirement. Product Managers are responsible for guiding products through the product lifecycle, focusing on analyzing, positioning, packaging, promoting and customizing our solutions for TELUS.

As part of the Product Management Team, you will bridge the technical and business worlds as you design and manage products that our customers love. We are looking for someone with the ability to drive execution and break down complex problems into steps that drive product development of world-class hardware.

Here's how
    •Roadmap Creation: Craft and maintain hardware firmware roadmaps for consumer hardware •Document and Version Control: Managing, documenting and tracking firmware versions along with the associated release notes •Scheduling and Managing Projects: Developing and maintaining detailed project schedules for all work streams and tasks associated with the delivery of consumer hardware firmware •Coordinate with different project team members to ensure adequate and appropriate resourcing for projects •Coordinate, navigate and obtaining approvals for different project milestones •Craft and manage various stages of the product lifecycle with respect to firmware fixes, features and functionality •Work with other Consumer Hardware Product Managers to drive the implantation of hardware firmware releases •Product Validation and Testing: Lead the overall management of testing for firmware development •Manage product firmware crafting and execution, working closely with Engineering, to develop the best experience for our customers •Serve as a subject matter expert and evangelist for TV and/or internet technology


You're the missing piece of the puzzle
    •5+ years of end-to-end product management experience, with a focus on driving projects through execution •Experience with consumer hardware development life cycles and various electronics manufacturing working models •Project management skills and experience •Experience driving projects through to completion •Knowledge in one or more of the industries of mobile, internet, home networking or TV services •Strong verbal and written communication skills with the ability to articulate complex ideas •Exceptional interpersonal skills with an emphasis on stakeholder management, negotiation and persuasion •Experience presenting to large, cross-functional audiences •Bachelor's degree in business, commerce, engineering or computer science or equivalent practical experience

    •Strong technical, analytical and cross-functional collaboration skills •Excellent communication and interpersonal skills, with the ability to champion initiatives internally and externally and communicate with executives and external partners •5+ years project management experience •PMP designation •Lean six sigma designation •Love and passion for the consumer electronics industry with a passion for building world-class products

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Posted: January 11, 2019
Closes: March 12, 2019
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Company Info
10,000+ employees

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About Telus

TELUS (TSX: T, NYSE: TU) is Canada’s fastest-growing national telecommunications company, with $12.3 billion of annual revenue and 13.9 million customer connections, including 8.4 million wireless ...