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Coast Capital Savings

Product Governance Manager

Posted 11 days ago

Job Details

Location

Canada

Job Description

Location(s): Surrey, Vancouver - GVA or Toronto -GTA
Job Type: 12-month (TEMPORARY)
myWork Options: In-person, Hybrid
Starting Salary Range: $47.94/hr to $62.35/hr
Background Screening Requirement:
  • Enhanced Criminal Record Check
  • Credit Check
  • Identity Verification
  • Employment Verification
  • References

  • What's the job?
    Reporting to the Senior Manager, Product Delivery & Analytics, the Product Governance Manager is a key member of the Product Team. Working closely with the Product Management teams and cross-functional stakeholders, the Product Governance Manager leads the development, implementation, monitoring and reporting of the Product & Fulfillment team's governance, compliance and risk control initiatives, programs and processes.

    What you'll get to do:
  • Partners with other key stakeholders that support Product & Fulfillment (P&F) to contribute to product strategies to ensure our processes comply with all Risk and Regulatory policies, standards and guidelines.
  • Provides support to the Product Leadership Team in fostering a positive risk and compliance culture in the Product & Fulfillment team.
  • Leads the development, implementation, monitoring, and reporting of the Product & Fulfillment team's governance, compliance and risk control initiatives, programs and processes.
  • Acts as an internal consultant regarding regulations and key control management for key business strategies and tactics.
  • Acts as the designated 1B/point of contact for Oversight Functions and Internal Audit responsible for managing and coordinating response packages.
  • Leads various risk and compliance-related 'Designated 1B' activities, including but not limited to:
  • Co-ordination of RCSAs and CRCAs
  • Incident analysis
  • Issue Manager for operational and compliance Issues and OREs
  • Monitoring progress and providing timely updates to FCAC for Reportable Compliance Issues (RCIs)
  • Regulatory and risk monitoring
  • Regulatory change management
  • Controls testing, monitoring, and reporting
  • Oversees an effective and well-documented internal control structure in place for P&F, following current governance and risk requirements and ensuring compliance with regulatory requirements

  • Who are we looking for?
  • Bachelor's Degree in Finance, Business, Law or Compliance
  • 7 - 9 years of professional experience
  • 3+ years of experience in Audit, Regulatory Compliance, 2nd Line Testing or Business/1st Line Controls Testing with a federally regulated financial institution
  • Strong data analysis and modelling skills in MS Excel
  • Expertise in process design
  • Expertise in governance, risk and control procedures, and methodologies
  • Demonstrated extensive experience in product management, strategic planning, and project management, sufficient to identify, develop and implement approved initiatives in a federally regulated financial institution.
  • Strong analytical problem-solving skills, excellent communication, and presentation skills are sufficient to prepare and present material to an executive audience.
  • Ability to review processes and controls and "connect the dots" across issues and control deficiencies to increase standardization of solutions, processes and controls
  • Able to understand and convey regulatory requirements, guidelines, standards, policies, and results of analysis to inform effective decision-making
  • Driven by collective success, fosters a positive working environment with partners and stakeholders.
  • Ability to develop and maintain effective risk mitigation strategies

  • Equity, Diversity & Inclusion at Coast Capital
    Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital.

    At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community.

    We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact accessibility@coastcapitalsavings.com or call 778-391-5836. We will work with you to meet your needs.


    Why join Coast Capital Savings?
  • Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.
  • Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.
  • A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.
  • Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role.
  • Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle.
  • Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's.
  • Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits.
  • Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year.
  • An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards.
  • We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities.
  • Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.


  • D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

    About Coast Capital Savings

    Coast Capital Savings is Canada’s largest credit union by membership. An Imagine Canada Caring Company, the credit union invested $5.6 million into local communities in 2017, focusing on empowering and engaging youth. Coast Capital is one of Canada's Most Admired Corporate Cultures™, and is a winner of the Canada's Best Managed Companies Platinum Club designation. It has 52 branches serving its 555,000 members in the Metro Vancouver, Fraser Valley, Vancouver Island and Okanagan regions of British Columbia. Product innovations include Canada's first free chequing account from a full-service financial institution.

    Industry

    Banking & Finance

    Company Size

    1001-5000 employees

    Application closing date is 2025-01-20

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