Porsche Pro - Porsche Centre Richmond

Posted A month ago

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Job Details

Full Time

Location

Richmond, BC

Job Description

The new Porsche Centre Richmond is a state-of-the-art facilitydesigned to meet the needs of Porsche customers. Driven by the desire to exceed customer expectations, our goal is to provide an extraordinary and memorable Porsche experience like no other for the years to come.

Porsche Centre Richmond is seeking a Full-TimePorshe Pro (Delivery Specialist)
to join our growing team.

If you are looking for an exciting opportunity to build a team of passionate automotive professionals to represent the Porsche brand, then apply to grow with us!

Porsche Centre Richmond offers:

Opportunities for Career Advancement
Comprehensive healthcare benefits package
Discounted vehicle purchase program
Associate perks program
Fun & Inclusive Culture

Porsche Pro (Delivery Specialist):

Prepare the showroom and ensure it is in an attractive and desirable state at all times.
Assist in greeting and welcoming customers and provide excellent customer service.
Provide support to the Sales Department during the vehicle delivery process.
Coordinate all new and used vehicle deliveries between the Sales team, Finance & Insurance office and Detailing team.
Promote product superiority including technology and features, and inform customers about vehicle specifications.
Present, explain and demonstrate the vehicle features in detail with all guests.
Coordinating sold vehicle preparation, including accessories, chemical packages, and delivery clean ups.
Inspect all vehicles for delivery to ensure cleanliness, free of any and all damage and on time delivery.
Following up with customers after delivery on any outstanding questions regarding vehicle.
Responding to guest inquires, both in person and via telephone.
Provide vehicle information and explanation as needed after delivery.
Exceed established customer service ratings and guidelines.
Must follow company safety policies and practices, and immediately, report any and all accidents to General Manager.
This position will be expected to perform other duties as assigned by management.
Porsche Centre Richmond reserves the right to modify this job description as business needs require

Internal Compliance:

Be tech savvy and comfortable with automotive technology, with an aptitude for learning detailed product knowledge.
Well organized and possess strong time management skills.
Ability to work cooperatively with all levels of the organization.
Excellent communication and interpersonal skills, and be able to articulate detailed information.
Strong customer service skills.
Highly self-motivated and have the ability to learn quickly and be open to challenges.
Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.
Ability to make sound decisions in a manner consistent with the essential job functions.
A valid British Columbia Driver's License with a good driving record.

Internal Candidates MUST apply by filling out the Internal Endorsement Form on SharePoint. Failure to complete the form will cause a delay in your application.

https://orag.bamboohr.com/careers/4387

We are an equal-opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

We thank all those that have applied. Only those considered for the position will be contacted

About OpenRoad Auto Group

OpenRoad Auto Group Ltd is a Canadian automotive retailer representing 18 import automotive brands at 22 locations. Since launching our identity as OpenRoad Auto Group in 2000, we have become one of the largest and fastest growing automotive retail groups in Canada. With over 150,000 customers choosing OpenRoad to purchase or service their vehicle, OpenRoad has established itself as one of the most progressive car retailers in Canada. A Best Employer (2017), Best Managed Company (2016) and CADA Innovator of the Year Laureate (2012), OpenRoad has earned a reputation as people-first organisation. OpenRoad Auto Group is a professional, respectful and well-managed automotive retailer.