Express Employment Professionals, Delta, is recruiting for a Permanent Part Time French Bilingual Customer Service Representative our client in Richmond, BC. The French Bilingual Customer Service Representative will work directly with the department co-coordinators to ensure that customer calls are handled in a timely and professional manner in English and French as required. We are looking for someone who is customer service oriented person with either large retail and/ or office experience.
Duties and Responsibilities
The Bilingual CSR will work directly with the department co-coordinators to ensure that customer calls are handled in a timely and professional manner in English and/or French as required.
*Customer Service and troubleshooting issues regarding company products.
*Documenting on software.
*Other activities as assigned by department Manager and/or department Coordinators.
Knowledge, Skills and Abilities Required
High school diploma required.
One year experience in Customer Service, preferably in an automated setting
Must be able to pass criminal and credit check.
Highly developed communication and interpersonal skills.
Computer literate and moderate technical skills.
Ability to analyze and solve problems.
Strong ability to multi-task in a fast-paced and constantly changing environment.
Strong ability to prioritize tasks and complete work in the time allotted.
Strong work ethic.
Fluent in English and French.
This is a permanent part time, 25 to 30 hours/ week with possibility to change to full time when a full time position opens/ after probationary period.
Must be available to be scheduled within the following days/ time, Tuesday to Saturday, 7am to 3:30pm
Must PASS Criminal Background Check.
Starting Wage: Pay is $16/hr
If you are interested in this position, please send your MS word resume with "Part Time Bilingual Customer Service - N012 - VL" on subject line by email: email@example.com
About Express Employment Professionals.
As a full-service staffing company, Express Employment Professionals provide cost-effective solutions to assist client companies with their staffing needs, helping their business meet its bottom-li...