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People & Culture - Senior Director, Workforce Planning

Vancouver, BC
Full Time
7 days ago
The mission of the Workforce Planning Department is to schedule to match the needs of the business with the optimal talent, while controlling labour wastage in support of an incredible employee and client experience

As the leader of the Workforce Planning department, you will lead and motivate the team responsible for optimizing labour allocation by aligning human capital with the needs of the business. As the Sr. Director, Workforce Planning, you will play a pivotal role in optimizing employee schedules for all Stores and Concierge centres to support the success and growth of our business and minimizing labour wastage, all while ensuring that our people and clients have the most incredible experience at Aritzia. And, with people at the heart of everything you do, youll support your high-potential people to grow rewarding careers at Aritzia"while enjoying one yourself.

As the Senior Director, Workforce Planning, you will:
¢ Design and continuously improve the strategic model that directs the development of the schedule
¢ Partner with the business leaders to analyze and determine key productivity metrics such as sales per hour to maximize labour utilization
¢ Lead the team to gather, analyze, and process all relevant data to enable accurate labour needs forecasts, including employee availability and skills, business activities, and events
¢ Lead the team to build optimized schedules to effectively drive business goals while minimizing labour wastage
¢ Lead the team to partner effectively with Retail Management to support with live week schedule changes and resulting labour adjustments to align with workforce management principles
¢ Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience

The Senior Director, Workforce Planning has:
¢ A commitment to learn and apply Aritzia's Business and People Leadership principles
¢ An ability to take on new opportunities and challenges, with a passion to continue to develop and grow oneself
¢ A dedication to operational efficiency, investing in process and systems to improve team and business results
¢ The intellectual and emotional intelligence to tactically partner cross-functionally in the pursuit of shared business outcomes
¢ The skills to set clear objectives and hold oneself accountable to reach your full capability and maximize your capacity
¢ Proven skills in workforce and labour optimization strategies and systems, with Masters level education in a quantitative field and an appetite to continuously learn and develop oneself
¢ A commitment to quality and investing in results that add value and drive the business
¢ A sense of urgency executing job responsibilities, prioritizing urgent and important work
¢ An ability to identify, evaluate, and suggest business opportunities for today and tomorrow, considering top line and bottom line impacts


Head to our About Us for the scoop on who we are and what we do.

Aritzia is an Equal Opportunity employer. Aritzia believes in providing an inclusive workplace where all individuals have opportunity to succeed.

We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process and applicants are asked to make their accommodation needs known.
Human Resources