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People & Culture - Director, Workforce Planning and Labour Optimization

Vancouver, BC
Full Time
2 days ago

The mission of the Labour & Workforce Planning Department is to schedule to match the needs of the business with the optimal talent while controlling labour wastage in support of an incredible employee and client experience.


As a leader of the Labour & Workforce Planning department, you will be part of the team responsible for optimizing labour allocation by aligning human capital with the needs of the business. As the Director, Workforce Planning & Labour Optimization, you will play a pivotal role in driving the continuous improvement of the workforce scheduling model by optimizing our productivity standards and validating scheduling logic, enabling the success and growth of our business. With people at the heart of everything you do, you will support your high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself.


As the Director, Workforce Planning & Labour Optimization, you will:
  • Build and maintain the strategic Retail labour model, including effectively forecasting labour skills and workload to prioritize, sequence and manage the capacity of store teams
  • Oversee the analysis and optimization of scheduling logic, leveraging a variety of validation techniques including beta testing
  • Build and maintain Retail productivity standards, ensuring alignment to strategic objectives
  • Partner with business leaders to identify process improvements to optimize labour productivity while minimizing wastage
  • Function as a stakeholder on cross-functional project teams to deliver key strategic initiatives


The Director, Workforce Planning & Labour Optimization, has:
  • Proven and best-in-class skills, education, and/or applicable certifications, including labour optimization expertise
  • A commitment to learn, apply, champion, and enrich Aritzia's Values, Business and People Leadership principles
  • The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
  • The ability to set clear objectives and design a strategy that inspires the team
  • A dedication to quality and investing in results and new business opportunities that always add value
  • A deep understanding and commitment for the industry in which we operate


Some of the industry-leading benefits you will receive working at Aritzia:
  • A-OK Commissary & Café - Our in-office, world-class bistro and café
  • The SET - Our in-house gym, with state-of-the-art equipment and custom classes
  • Product Discount - Our famous product discount, online and in-store
  • Amenities - Facilities include private parent's room, bike storage rooms, and shower facilities with complimentary conveniences
  • Dog-Friendly Office - Bring your best friend to work


Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.

Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team.
Human Resources