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PC Express Department Manager

Surrey, BC
Full Time
23 hours ago
7550 King George Hwy, Surrey, British Columbia, V3W2T2

The decision to join a company is a big one. We have opportunities for hard working, energetic and reliable people just like you.

Why is this role important?

Real Canadian Superstore is looking for Talented, Passionate Leaders with a proven record of delighting customers and growing sales. As a Department Manager in one of our stores, you will have an immediate impact on sales and customer satisfaction.

As the PC Express Department Manager you will be responsible for leading a team of Personal Shoppers and the in store experience of our PC Express program including in-store shopping, customer interactions, handling POS transactions with a strong focus on delivering exceptional customer service.

What You'll Do:
• Promote superior customer relations and provide customers with the "Ultimate PC Express Experience"
• Develop an understanding of best practices related to PC Express in store Operations
• Train and coach PC Express colleagues to execute all standard operating procedures and best practices
• Accountable for maintaining operational standards, adherence to company policy, departmental financial objectives, productivity, engagement and retention
• Schedule all PC Express colleagues adhering to wage cost controls and customer servicing needs
• Be constantly on the lookout for great talent to join our team

What You'll Need:
• Exceptional customer service skills and a talent for building customer loyalty
• Work in a very fast-paced environment under pressure
• Lead, coach and motivate colleagues
• Deliver consistent business results
• Technologically friendly and adapt well to change
• Exceptional organizational skills
• Previous retail, grocery retail or hospitality management experience is an asset
• Flexibility to work a variety of hours which include days, evenings, night shifts and weekends

Here are just some of the things Loblaw Colleagues enjoy:
• 10% Colleague Discount Program on eligible products sold at Loblaw stores
• Opportunities for career growth
• Comprehensive training
• Helping you help others with our Volunteer Grant Program

We have been recognized as one of Canada's top 100 Employers, Best Diversity Employers, and Top Employers for Young People.

All we need to continue our success is you!

How You'll Succeed:

At Loblaw, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.

Employment Type:
Full time

Type of Role:

Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation's evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.