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Patient Service Coordinator

Part Time
A month ago

Canadian Orthodontic Partners is hiring a Patient Service Coordinator for our growing team.

The Patient Service Coordinator provides an invaluable health care service. Our team strives for an excellent customer service experience, building strong patient relationships and providing excellent care. We are looking for someone who has an upbeat personality, a positive attitude and someone who loves people! This individual must demonstrate flexibility, strong communication and clinical skills to achieve optimal results and exceed patient expectations at each visit.

OUR MISSION: We strive to be the best part of our patient's day - if you don't come in with a smile on your face we hope you leave with one!

What you will benefit from:

  • Exposure to a large network of dental professionals
  • Growth and Development Opportunities
  • Uniform Allowance

This position requires working out of our Williams Lake, BC

Work Schedule - 3 days per week for 3 days per month and one week in 5 days

Training Provided

Key Responsibilities:

  • Greet every patient was kindness, enthusiasm and interest ensuring that everyone feels welcomed.
  • Communicate with the patients and guardians regarding their appointments. Provide answers pertaining to their orthodontic treatment, appointments, and office policies.
  • Answer all incoming calls and make detailed notes regarding important conversations with patients and their responsible parties.
  • Check voice messages, emails, mail and pigeon chat regularly.
  • Complete ‘New Patient Phone Slips’ when booking new patients for consultations.
  • Gather insurance information and complete the insurance checklist.
  • Complete Financial Agreements
  • Book and organize patient appointments.

Education & Experience:

  • Previous experience with Dentrix is considered an asset
  • Excellent interpersonal and communication skills; written and verbal, an ability to make patients feel comfortable and at ease.
  • Complete Financial Agreements
  • Strong customer service skills.
  • Superior organizational ability. Can effectively manage multiple tasks and meet deadlines consistently. Disciplined in timely reporting and follow up with patients, insurers.
  • Completion of Secondary Education

Nelly Medeiros


Canadian Orthodontic Partners

Cell: 647-245-3040" target="_blank">

Health Care