Patient Care Coordinator
BC Mental Health & Substance Use Services
Vancouver, BC As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021. What you do
What you bring
- Coordinate client care related activities and provide leadership in the planning and implementation of innovative and creative approaches for the delivery of services. Promote quality of care by consulting and collaborating with interdisciplinary team members to help establish appropriate goals of care and individualized care plans considering the patient's/client's physiological, psychological, spiritual and sociocultural needs.
- Assist staff in operationalizing care standards, client care guidelines, protocols, clinical pathways and organizational policies. Work with patients/clients/families and the team to minimize variances from the standardized elements of care and length of stay as described in the clinical pathway. Facilitate the evaluation of services to ensure program and service needs are met.
- Attend and participate in initial client care evaluations and admission meetings as a member of an interdisciplinary team by providing input on a variety of care issues, practice effectiveness and administrative decisions according to client care standards. Assess the patient's/client's overall needs, conducts risk assessments, formulates initial diagnostic impressions and determines priority of care requirements.
- Review client progress and client/family needs. Provide formal and informal consultation as needed to health care team members, other health care providers and students. Provide guidance/knowledge in the management of care in a client/group in defined area of clinical expertise. Promote interdisciplinary collaboration for treatment concerns, continuity of care, crisis management protocols and community resource coordination. Assist with therapeutic interventions and problem solving, provides clinical guidance and information on complex cases, discusses client care issues and develops linkages/partnerships to meet client need.
- Establish, maintain and enhance therapeutic relationships based on respect with client. Engage others in treatment planning and evaluation, provides follow-up planning, support patients/clients to manage self-care, encourages informed decision making and empowers client to improve quality of life. Teach client about management/treatment of medical conditions.
You will have knowledge of:
- Current practicing registration as a Registered Nurse or Registered Psychiatric Nurse with the British Columbia College or Nurses and Midwives (BCCNM).
- Completion of post basic specialty nursing certificate/program if applicable, and three (3) years' recent, related experience in the designated clinical area, including working with the applicable population group when indicated, and one (1) year's related administrative/supervisory experience or an equivalent combination of education, training and experience.
- Valid BC Driver's License and access to personal vehicle for local area travel may be required.
- Current CPR Certification.
What we bring
- Mental disorders, addiction and concurrent disorders and treatment, and of the principles of recovery.
- Psychosocial Rehabilitation methodology, chemical dependency and addictions treatment, psychopharmacology (indications and side-effects) and psychotherapeutic and counseling skills.
- Trauma-Informed Practice and its application to the defined population of client
- Demonstrated ability to provide effective leadership, supervision, work direction and consultation.
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.
Job Type: Regular, Full-Time (1.00 FTE)
- Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth and development.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
Wage: $43.09 to $52.82 per hour
Location: 4500 Oak Street, Vancouver, BC V6H 2N9
Applications will be accepted until position is filled.
Hours of Work: Monday to Friday; 0800-1600.
Requisition # 124704 What we do
BC Mental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges.
BCMHSUS is part of the Provincial Health Services Authority (PHSA).
The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA and BCMHSUS are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.