Patient Care Coordinator, Families in Recovery (FIR), Perinatal
BC Women's Hospital + Health Centre
The Patient Care Coordinator plans and coordinates the clinical management of the FIR Combined Care Unit. This position Manages care/service within the Program's philosophy and goals, the British Columbia College of Nurses and Midwives (BCCNM) standards and available resources of the Programs. What you'll do
What you bring
- Manage the daily operations of the units in the program within budgeted resources. Ensure that an adequate number of appropriate qualified staff are available to meet direct/indirect patient care needs. Develop rotations, approve leaves and overtime and monitors unit activities.
- Supervise Program staff through monitoring the staff's clinical performance and define areas for improvement. Collaborate with the Program's various leadership positions, BC Women's Program Coordinators, Perinatal Clinical Educators (PCE's) and others to provide input for staff educational needs and develop plans for continuing education programs.
- Hires staff for casual and regular positions by interviewing external applicants and ensuring orientations are provided.
- Coordinate daily patient/client care related activities and provides leadership in the planning and implementation of innovative and creative approaches for the delivery of services. Promote quality of care by consulting and collaborating with interdisciplinary team members to help establish appropriate goals of care and individualized care plans considering the patient's/client's physiological, psychiatric, psychological, spiritual and sociocultural needs.
- Assist staff in operationalizing care standards, patient/client care guidelines, protocols, clinical pathways and organizational policies. Work with patients/clients/families and the team to minimize variances from the standardized elements of care and length of stay as described in the clinical pathway. Facilitate the evaluation of services to ensure program and service needs are met. Ensure adherence to established policies, procedures, and protocols including those for quality assurance and the safety of staff, patients, visitors, and the community. Advise the Program Manager (or on-call Administrator) of any urgent patient care issues or concerns.
- Attend and participate in initial patient/client care evaluations and admission meetings as a member of an interdisciplinary team by providing input on a variety of care issues, practice effectiveness and administrative decisions according to client care standards. Assess the patient's/client's overall needs, conduct risk assessments, formulate initial diagnostic impressions and determine priority of care requirements.
- Baccalaureate in Nursing.
- Current practicing registration with the British Columbia College of Nurses & Midwives (BCCNM).
- Completion of post basic specialty nursing certificate/program if applicable
- Five (5) years' recent, related experience in mental health and addictions, including working with the applicable population group when indicated, and two (2) year's related administrative/supervisory experience or an equivalent combination of education, training and experience.
- Valid BC Driver's License and access to personal vehicle for local area travel may be required.
- Current NRP and CPR Certification.
You also have the ability to:
- Provide effective leadership, supervision, work direction and consultation.
- Conduct comprehensive mental health and addiction clinical and risk assessments, utilizing relevant tools and rating scales, and formulate a treatment plan, participate in discharge planning and provide crisis intervention.
- Apply knowledge of theory and practice to a case management process.
- Communicate (orally and in writing) and collaborate effectively with clients and their families, coworkers, physicians, other health care staff, and staff of external agencies.
What we bring
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission's 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth and development.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
$45.90 to $55.32 hourly Location:
4500 Oak Street, Vancouver BC, V6H 2N9
Applications will be accepted until position is filled. Hours of Work:
Monday to Friday; 0700-1500
145319E As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021. What we do
BC Women's Hospital & Health Centre (BCW) is dedicated to improving the health of women, newborns and families through a comprehensive range of services, research and education.
BCW is part of the Provincial Health Services Authority (PHSA).
The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA and BCW are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments' unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey-one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate. ATTN: PHSA Employees:
To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at
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