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GenBio

Part-Time Technical Support Representative

Posted 3 days ago

Job Description

The Technical Support Representative helps customers with basic technical issues and answers questions about products or services. This role is ideal for those starting their career in tech support.

Duties:

Respond to customer requests via phone, email, or chat
Troubleshoot simple software, hardware, or account issues
Log and track support requests
Escalate complex problems to senior team members
Provide clear, friendly guidance to users
Benefits:

Flexible part-time schedule
Training provided for skill development
Supportive and team-oriented environment
Gain valuable technical and customer service experience

Application closing date is 2026-05-15

Current Openings

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