You're using an older version of Internet Explorer that is no longer supported. Please update your browser.

Optician

Location
Vancouver, BC
Details
Full Time
7 days ago

Why You Should Join Us:

We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 12 years from 30 locations to over 350.

We could not have gotten to where we are without our most significant asset, our people, who now number more than 3,000 and serve thousands of valued patients across North America every day. We are committed to FYidoctors being more than just a place to work and strive to maintain a positive and supportive work environment where all our people can thrive and grow.

Join our team at FYidoctors and help us have a meaningful impact on people's lives while also having fun doing it!

How You'll Benefit: 

  • Excellent wages including quarterly bonuses 
  • A comprehensive benefits package that includes outstanding optical coverage (two free pairs of eyewear each year!)
  • Rapid and continued growth, ensuring a constantly challenging and rewarding environment 
  • A workplace culture that fosters a sense of collaboration 
  • Ongoing training and development opportunities to help you develop your career

Why We Need You:

Our Practice Coach is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Optician.

You will play a critical role within FYidoctors by delivering world-class service to our patients. As our newest Optician you will be responsible for the retail and repair of eyewear products as well as follow-up care. Join us in advancing eye health and enhancing the lives of our patients in a dynamic and rewarding environment. 

This position is a full-time, permanent role working up to 40 hours per week. Must be able to work Saturdays.

What Will You Be Doing? 

  • Educating clients about the best eyewear choices for their lifestyle, ensuring they receive the best in value and quality
  • Performing frame and facial measurements to ensure correct fit and positioning of new eyewear and performing repairs and adjustments to returning patients'
  • Communicating with patients in person, by phone, and by email
  • Administering pre-testing services such as Autorefractions, Optomap, OCT, and NCT
  • Billing the patient, their medical service provider and other third parties
  • Managing appointment bookings and ensuring patient data is accurate and up to date
  • Contributing to store retail sales goals
  • Upholding excellent customer service standards using your charisma and problem-solving skills

What Do You Bring?

  • Minimum one years’ experience in an optical environment preferred
  • Previous experience in a customer-facing, preferably retail environment preferred
  • A high level of comfort using technology and computers with solid proficiency in MS Office Suite  
  • A great communicator who can provide exceptional patient care

We appreciate your interest in FYidoctors and hope it didn't take too much time to apply.  So, leave the rest to us. An actual human will review your qualifications and let you know if there's interest in moving forward. If there is, we'll follow up with more information. If there may not be a fit at this time, you'll receive a message that we hope isn't too impersonal. Please don't feel discouraged. We will have other opportunities!

Category
Health Care