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Best Buy Canada
Best Buy Canada Logo

Operations Team Lead

Reference ID: 835011

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Best Buy for Business

Creativity and customer service are what fuel the success of the Best Buy for Business team. This group provides unique product and service solutions to diverse clients across the private and public sectors - from hotels and restaurants to some of the country\'s largest corporations.

The Operations Team Lead is responsible for motivating associates to carry out their daily duties and maintaining a positive working environment to achieve department and organizational goals. This individual will monitor associates' workload and re-distribute and prioritize as needed. The Operations Team Lead will also assist with resolution of daily roadblocks, report team issues and associate performance to manager based on observation and interactions.

As an Operations Team Lead you will...
    • Determine the daily work load and priorities of the team and through reporting and physical observation, assign tasks and monitor performance while working alongside team to ensure all tasks are complete within the required SLA's • Train and support associates to successfully carry out their job duties through feedback and coaching • Assist in resolution of issues related to established processes • Identify and implement both process and system changes to increase the speed and accuracy of the Operations Administration team

We hope you are passionate about...
    • Inspiring others - you enjoy guiding and coaching other team members to perform at their potential • Logic and critical thinking - we're largely a data driven company so consideration of all angles and viewpoints is vital • Collaboration - ability to partner with internal and external team members is vital

The experience we need...
    • 3+ years of experience working in an administrative environment • 2+ years of proven Intermediate Excel knowledge • Graduated high school or equivalent

Bonus points...
    • Prior leadership experience • Associate's Degree in Business Administration/Leadership • Business/Finance background

We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology

Posted: January 11, 2019
Closes: March 12, 2019
Email Address:
Company Info
Size:
10,000+ employees
Industry:
Retail

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About Best Buy Canada

Visit our career center at www.bestbuy.ca/careers for a full listing of positions in our Retail Stores, Geek Squad, Distribution Centers or Canadian Head Quarters (CHQ). Best Buy Canada is one of ...