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Nurse Supervisor, Looking Glass Residence

Vancouver, BC
Full Time
6 days ago
Nurse Supervisor, Looking Glass Residence
Looking Glass Residence
Vancouver BC

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

The Nurse Supervisor manages care/service consistent with established policies, procedures and the program's philosophy, goals and available resources and is accountable for the effectiveness of the nursing care provided.

What you'll do

  • Coordinate and supervise the work of nurses, mental health workers and care aides by making and adjusting resident assignments, scheduling and coordinating the use of staff, and participating in the performance appraisal process by actively monitoring the provision of care and providing input to the Clinical Operations Manager or designate.
  • Coordinate the activities of the residence by communicating and planning methods of monitoring resident care needs, and identifying and reporting staffing, equipment and administrative requirements on a day-to-day basis with the Clinical Operations Manager and team.
  • Improve performance and assures maximum utilization of staff through role modeling, teaching and ongoing development of personal and professional skills to meet the needs of the residents, families and staff. Assist the Clinical Operations Manager and team in determining and meeting the educational needs of individual staff members and groups of staff members by providing input on their competencies as well as participating in planning and implementing educational events for staff.
  • Provide verbal and written input to the leadership team into the development, implementation and evaluation of resident care standards and policies and procedures.
  • Provide input into the development, delivery and evaluation of orientation processes, in conjunction with other members of the team.
  • Facilitate transition to working in the residence by ensuring orientation meets individual and program needs.
  • Participate in both program specific and hospital wide working groups and committees in support of communication processes internal and external to the Program through participation.
  • Act as a clinical resource/support person to residents, families and the nursing and health care professionals by explaining the theoretical rationale for nursing decisions. Resolve problems, utilizing the nursing process, related to resident care with the Clinical Operations Manager and nursing leadership team to ensure quality resident care.

What you bring

  • Graduation from an approved School of Nursing with current practicing registration as an RN or RPN with theBritish Columbia College of Nurses & Midwives (BCCNM).
  • Three (3) years recent experience in a mental health setting including one year in a supervisory capacity or an equivalent combination of education, training and experience.
  • Crisis Prevention Intervention (CPI) certification.

You also have the ability to:
  • Supervise.
  • Communicate effectively both orally and in writing.
  • Demonstrate effective CPR techniques.
  • Relate effectively to residents and their families.
  • Participate as a member of the multidisciplinary care team and relate effectively to others.
  • Establish workload priorities.
  • Demonstrate awareness of and commitment to learning and understanding the Truth & Reconciliation Commission's 94 Calls to Action (2015), In Plain Site Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
  • Support team members on their learning journey, ensuring education strategy for team/department to implement Indigenous Cultural Safety at a practical level.
  • Work collaboratively with appropriate Indigenous teams/departments to ensure ICS lens applied holistically.
  • Commit to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).

As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.

  • Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth and development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary Full-Time (Until October 24, 2023)
Wage: $43.09 per hour to $52.82 per hour
Location: 4116 Angus Drive, Vancouver, BC V6J 4H9
Hours of Work: Monday-Friday; vairous hours 700-1530; 700-1600
Requisition # 136882E

What we do

Looking Glass Residence is a 14-bed residential treatment facility for young men and women aged 16 to 24, with anorexia, bulimia, binge-eating, and other eating disorders.

Looking Glass Residence is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs:

PHSA and Looking Glass Residence are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments' unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey-one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at

Please note the internal job posting will no longer be accessible after the expiry date of November 27, 2022. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday - Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.
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