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Teck Resources

Network Analyst

Location
Vancouver, BC
Details
Full Time
17 hours ago
Network Analyst

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Location: Vancouver, BC, CA
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Closing Date: December 18, 2020

Working with the TDS Network Infrastructure team, the Network Analyst will provision, support, and resolve network infrastructure issues. This work includes configuration of the associated hardware and software to ensure high availability, sufficient capacity, and high performance for the forecasted business demand. The Network Analyst handles tier 2 support and delivery where innovation, skill, experience, and a wide breadth of technical process ensure business requirements are met and the respective services are highly available. This demands practical experience within the disciplines of switching, routing, wireless and security. Collaborating with other network team members and proactively contributing suggestions to better meet project scope. Because the work is time-sensitive and budget-bound, excellent customer service, pragmatism and self-motivation are critical to this position.

Building and sustaining a trusted and stable network and voice infrastructure are essential for safety. Both help ensure that everyone goes home safe and healthy every day.

Dimensions

The Network Team at Teck is a multi-discipline team supporting network infrastructure. The Network Analyst is encouraged to have intermediate-level skills in Cisco IOS and IP networking (including dynamic routing protocols, high-availability configurations, firewall rules, wireless security, quality of service (QoS), etc). They will be capable of providing basic support of both VoIP and Video Conferencing systems. As such, the ability to nurture excellent relationships with colleagues and our vendors is important. Outside the practice of networking, the Network Analyst should understand, at a foundational level, industry standards. On a monthly basis, they will debate environment health metrics presented by the network analytics to ensure the conclusions are sound and the action items are reasonable. This, in addition to proactively researching and recommending improvements based on sophisticated studies, are targeted at improving the business experience.

Key Accountabilities:
  • Provide reactive support for a variety of advanced Network incidents
  • Fulfill a range of Network requests within the promised timeframes
  • Collaborate with network team on a variety of complex issue resolution or advanced request fulfillment
  • Configuration of small sites, campus and data centre network and remote access infrastructure
  • Thoroughly stress test new technology in a lab setting, document configuration, coordinate the release to production, and ensure supportable outcomes
  • Clearly communicate and defend required changes to the Change Advisory Board (CAB) and IS teams
  • Assess and advocate for standardization where feasible
  • Working in a team to develop detailed documentation and support configuration of network technologies, including:
  • Cisco routers, switches and voice gateways
  • Routing protocols: OSPF, BGP
  • Network QoS
  • L2 switching, L2 security
  • Next generation firewall (Cisco, Palo Alto, Fortinet) configuration, access control lists and DMZ improvements
  • First HOP Gateway redundancy
  • Cisco Nexus, Catalyst and core switching; support data centre-class devices and components
  • IP addressing and virtual network segregation
  • Network management tools (i.e. Cisco DNA, SolarWinds, etc)
  • Wireless network technologies (WAP, WLC, WCS) and integration with 3rd party PKI
  • Viptela SD-WAN
  • VPN Remote Access
  • Network access, authorization and accounting (Cisco ISE)
  • Following established company practices and guidelines to ensure a healthy network infrastructure and performance
  • Provide 24x7 support on an ad-hoc / as-needed basis
  • Travel to and work in remote locations nationally or internationally (including the US)

Key Competencies :
Certifications / Training:
  • University Degree in Computing Sciences or Technology
  • CCNA, CCNP, or equivalent vendor certification(s)

Practical Experience / Attributes:
  • 2-3 years supporting IS Infrastructure in a medium to large complexity corporate environment
  • Excellent teammate; builds positive team relationships and works well in remote (virtual) teams
  • Intermediate-level understanding of IP networking
  • Meticulous with a propensity for pragmatism; strives to achieve the best outcome
  • Proficient technical, analytical and troubleshooting abilities; able to handle low to high severity incidents under acute time pressures
  • Excellent organization skills
  • Strong verbal and written communication skills; able to communicate optimally with technical teams of varying disciplines and business users
  • Self-motivated; strives to complete responsibilities without supervision or continuous reminders
  • Spanish language skills considered an asset

At Teck, we value diversity. Our teams work collaboratively and respect each person's unique perspective and contribution.

Qualified applicants interested in joining a dynamic team are encouraged to submit a resume and cover letter electronically.

We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.

Your application to this posting is deemed to be your consent to the collection, use and necessary disclosure of personal information for the purposes of recruitment. Teck respects the privacy of all applicants and the confidentiality of personal information.

Teck is a diversified resource company committed to responsible mining and mineral development with major business units focused on copper, steelmaking coal, and zinc, as well as investments in energy assets. Headquartered in Vancouver, Canada, its shares are listed on the Toronto Stock Exchange under the symbols TECK.A and TECK.B and the New York Stock Exchange under the symbol TECK.

The pursuit of sustainability guides Teck's approach to business. Teck is building partnerships and capacity to confront sustainability challenges within the regions in which it operates and at the global level. In 2019, Teck was named to the Dow Jones Sustainability World Index (DJSI) for the tenth straight year, indicating that Teck's sustainability practices rank in the top 10 per cent of the world's 2,500 largest public companies in the S&P Global Broad Market Index.

Learn more about Teck at www.teck.com or follow @TeckResources

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