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Medical Office Assistant (OAT Clinic)

Part Time
A month ago
18.50 per hour

Job Title                                              Medial Office Assistant OAT Clinic

Facility:                                                Alouette Addictions Services Society

                                                                #106 22838 Lougheed Hwy

                                                            Maple Ridge, BC V2X 2V6

Classification:                                     .6 FTE Regular Part Time

Hours/Shifts:                                       22.5 hours/ week

                                                                                                                                     Wednesday, Thursday & Friday (PossibleAdditional hours)

Compensation:                                   $18.50/hr & Full benefits after completion of   


Reports to:                                          Office/OAT Manager 

Posting Date:                                      August 7, 2020 

Closing Date:                                      Until filled

Purpose of the position

The Medical Office Assistant (MOA) reports to the Office/OAT Manager. The MOA and is responsible for support services to the physicians working at the Opioid Replacement Therapy Clinic at Alouette Addictions. 


The MOA is responsible for:

  • Greeting prospective and existing patients and community resource professionals. 
  • Establish and maintain professional, respectful and non-judgmental interactions 
  • Assist clients with process/understanding and access of services
  • Assess and relay telephone messages, notify physicians of client arrivals
  • Maintain records of intake/information/referrals/ and all statistical forms
  • Provide administrative/secretarial support with correspondence, reports, faxing, scanning, community questionnaires, etc.
  • Maintain patient data base 
  • Adhere to confidentiality agreements
  • Manage methadone clinic overseeing doctor schedules, patient appointments, and point of care testing 
  • Other administrative duties as assigned by the Senior Medical Office Assistant 


  • Completion of Secondary School and Medical Office Assistant Certificate 
  • Knowledge of EMR system and keep EMR records of all communications to and from clients 
  • Experience preferred but not required
  • Ability to deal with clients in a professional, empathetic manner, both in person and over the phone
  • Ability to handle high stress crisis calls in a professional manner
  • Ability to work independently and/or as part of a team in a co-operative , supportive and congenial manner. Ability to multi-task. Ability to take initiative and be flexible
  • Excellent organizational, interpersonal and verbal and written communication skills
  • Knowledge of computer skills, database management, e-mail and internet.



  • Must be flexible with hours & available Wednesday, Thursday & Friday. Position starts at 22.5 hrs/wk with potential increased hours. 
  • Posting Date: August 7, 2020
  • Closed: Until Filled 

Please submit resume to Karen Silva @ before the closing date. We appreciate & thank everyone who applies, but only those short listed will be contacted.