Manager, Student Services
Posted 3 hours ago
Job Description
JOB OPPORTUNITY
Position Information
Location Hybrid / New Westminster Campus / Coquitlam Campus Salary Range
Band 11 (Minimum- $94,443.00, Control Point- $125, 924.00, Maximum- $138,516.00). Placement within a salary band is typically up to Control Point based on skills, experience and internal equity. May place over Control Point in limited circumstances.
The Opportunity
Reporting to the Associate Director, Student Services, the Manager, Student Services delivers on the goal to provide an enriched student experience on campus for domestic and international students. The Manager ensures that programs and services offered to students promote student success and engagement. The Manager is responsible for the day-to-day activities and supervision of assigned staff teams (e.g., student life, accessibility services, student services and/or student wellness) and will manage (lead, organize, and administer) programs and support services that complement students' academic and career objectives at Douglas College. The Manager will also initiate new programs, establish implementation strategies, identify goals and deliverables and manage other aspects of the department as assigned by the Associate Director.
WHO WE ARE
Do what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best degree-granting colleges even better.
Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.
WHAT WE OFFER
We offer the opportunity to do what you do best in an inclusive, collaborative and collegial environment. At Douglas, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth, and development, as well as a safe and respectful workplace.
WHAT IT TAKES
Additional Information
How To Apply
Open Date 11/06/2026 Close Date 11/13/2026 Open Until Filled Maximum Number of References 3 Minimum Number of References 3 Equity Statement
Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status.
Important Note
Position Information
Location Hybrid / New Westminster Campus / Coquitlam Campus Salary Range
Band 11 (Minimum- $94,443.00, Control Point- $125, 924.00, Maximum- $138,516.00). Placement within a salary band is typically up to Control Point based on skills, experience and internal equity. May place over Control Point in limited circumstances.
The Opportunity
Reporting to the Associate Director, Student Services, the Manager, Student Services delivers on the goal to provide an enriched student experience on campus for domestic and international students. The Manager ensures that programs and services offered to students promote student success and engagement. The Manager is responsible for the day-to-day activities and supervision of assigned staff teams (e.g., student life, accessibility services, student services and/or student wellness) and will manage (lead, organize, and administer) programs and support services that complement students' academic and career objectives at Douglas College. The Manager will also initiate new programs, establish implementation strategies, identify goals and deliverables and manage other aspects of the department as assigned by the Associate Director.
WHO WE ARE
Do what you love. Be good at it. That's how Douglas College defines a great career. It's a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC's Top Employers. We love what we do. And we're looking for passionate, motivated people to join us in making one of Canada's best degree-granting colleges even better.
Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments.
WHAT WE OFFER
We offer the opportunity to do what you do best in an inclusive, collaborative and collegial environment. At Douglas, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth, and development, as well as a safe and respectful workplace.
• Transit-accessible campuses
• Hybrid work arrangements for eligible positions
• Competitive salaries
• Excellent Health and Dental Benefits for eligible positions
• Defined-Benefit Pension Plan for eligible positions
• Professional Development opportunities
• Access to our Fitness Centres and Classes
WHAT IT TAKES
• Plan, develop, implement, and review activities, programs, co-curricular courses, events, and services that support a dynamic and supportive campus environment that promotes learning, academic success, accessibility, social inclusion, and leadership development of students at Douglas College.
• Provide leadership and guidance in the delivery of activities and services to enhance the student experience of Douglas College students.
• Collaborate with all areas within Student Affairs and Services to develop and deliver holistic wellness initiatives across the College (including physical, mental and sexual health).
• Collaborate with faculties, departments and divisions across the College, to identify student needs, enhance existing programs and services, and develop new initiatives that meet students' wellness, accessibility and engagement needs.
• Work collaboratively with the SAS leadership team, Marketing and Communications and other student services (e.g., Douglas International) to ensure that Student Affairs & Services activities are communicated effectively to students through various channels including on-campus messaging and social media.
• Ensure the college's risks are minimized and managed through established mitigation strategies for student activities and events.
• Promote and develop partnerships and relationships with internal and external groups, including but not limited to the Douglas Students' Union, Departments of Recreation of the Cities of New Westminster and Coquitlam. Partner with universities/colleges and community organizations that enhance service learning, volunteerism, networking and community partnerships.
• Plan and coordinate joint student activities with the other college stakeholders and the Douglas College Students' Union.
• Support the educational mission of the College and give strategic student experience and student development guidance to colleagues (faculties, departments, offices, etc.) throughout the College.
• Provide ongoing direction to department employees, student assistants and contract employees in relation to College priorities and projects.
• Lead and manage teams in one or more functional areas within Student Affairs and Services. This includes day-to-day supervision, team building, scheduling work, goal setting, recruitment and selection, mentorship, training, professional development, performance planning, evaluating and disciplining where appropriate.
• Lead the day-to-day operations of the staff team by applying consistent practice, optimizing workflow, and developing the team.
• Plan, develop, and monitor program budget and expenses. Approve expenditures, timesheets, invoices, and service agreements for cost code under direct responsibility. Assume direct responsibility and signing authority and approve expenditures for several cost codes.
• Participate as a member of the SAS leadership team to prepare, develop, implement and evaluate of the Department's strategic and operational plans.
• Chair or participate on assigned committees as required.
• Actively models the Douglas College Core Competencies.
• Act on behalf of the Associate Director in their absence, as requested.
• Perform other related duties as required.
Additional Information
• Regular hours of work are 830am - 430pm, Monday to Friday
• Travel between Douglas Campus locations is required
• Douglas College (DC) is committed to supporting a healthy work/life balance for Employees. As per the DC Administration Policy A70 Work from Home, College employees may be eligible to work from home on a part-time basis, subject to operational requirements and approval by their Responsible Administrator (RA).
How To Apply
Open Date 11/06/2026 Close Date 11/13/2026 Open Until Filled Maximum Number of References 3 Minimum Number of References 3 Equity Statement
Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status.
Important Note
• Qualified internal applicants must apply by November 13, 2026 to be given first consideration. Click the link at the top of this page to apply directly to this posting.
• This position is expected to be filled internally.
About Douglas College
Industry
EducationCompany Size
1001-5000 employees
Application closing date is 2027-01-06
Current Openings
-
Student Assistant, Communications (LLPA & HSS)
Douglas College
Full Time
-
Student Assistant, Communications (CBA & S&T)
Douglas College
Full Time
-
Student Assistant, Communications
Douglas College
Full Time
-
Full Time
-
Student Assistant, Music Programs
Douglas College
Full Time
-
Student Assistant - Student Life
Douglas College
Full Time
-
Student Assistant, Douglas International Student Leader
Douglas College
Full Time
-
Student Assistant, Institute of Urban Ecology
Douglas College
Full Time
-
Student Assistant, Weight and Equipment Room
Douglas College
Full Time
-
Student Assistant, Student Recruitment Supporter
Douglas College
Full Time
