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Manager, Payroll

Victoria, BC
Full Time
A month ago
101,929 to 119,917 per year


Position Purpose

The Manager, Payroll manages and supports payroll operations and provides direction on payroll administration in a complex environment with multiple collective agreements, contract and non-contract staff and elected officials. In this customer service focused role, accuracy, timeliness and continuous improvement is key to ensure effective and efficient service delivery goals are met. 


Key Accountabilities / Position Outcomes

  • Manages the daily operation of the payroll function and team ensuring client focused, accurate and timely payroll administration including bi-weekly payroll, journal entries and reconciliations.
  • Maintains quality, internal audit and compliance processes to ensure integrity, consistency and accuracy of the services to meet client/stakeholder needs and all regulatory compliance needs.
  • Contributes to and collaborates on the development of strategic and operational plans ensuring alignment of payroll services
  • Optimizes service delivery through standardization, enhancing process documentation, implementation of best practices and identify opportunities to optimize services through the use of technology.
  • Partners and collaborates with internal partners Human Resources and Information Technology to ensure coordination and excellent service delivery that supports business effectiveness.
  • Provides payroll related reports and analytics such as key performance indicators/metrics, employee data etc. to support both corporate and individual service area decision making.
  • Leads the development of business requirements and payroll team project management process for system renewal projects related to payroll administration.
  • Participates as a subject matter expert in the development, testing and implementation of related system changes and upgrades in SAP including implementing system enhancements, system releases and system version upgrades.
  • Provides subject matter expertise into the design and implementation of other CRD systems which have an impact on payroll including implementation of an HRIS.
  • Develops and documents payroll policies and procedures to ensure payroll administration is in compliance with statutory and regulatory requirements and deadlines, applicable collective agreements, bylaws, employment contracts and CRD financial policies and procedures and that appropriate internal controls are in place.
  • Oversees the preparation of monthly and year end reconciliations and ensures journal entries are prepared and processed on a timely basis, in compliance with budget controls.
  • Manages year end processing, reconciliation and submission of reporting documents as required by legislation and benefit agreements.
  • Provides subject matter expertise to stakeholders and creates materials and delivers learning sessions to support understanding of payroll function and related processes, timelines, roles and responsibilities.
  • Responsible for the leadership and management of employees and contractors within area of responsibility, including employment and labour relations matters involving: employee hiring, promotion, demotion and other personnel matters; discipline and discharge; representing management in the grievance procedure; input on behalf of management into labour relations matters, and representing management on committees; maintaining Employer confidentiality; and developing, supporting and implementing various corporate and legislated policies, procedures and practices.
  • Performs other related duties as required.


Qualifications / Role-specific Knowledge, Skills & Abilities 

  • Degree in related discipline such as Business or Accounting and 7 years of progressive, in-depth payroll experience in a large unionized, public sector organization, some of which must be in a leadership role. Registration and membership with the Canadian Payroll Association and holds the Certified Payroll Manager designation. Chartered Professional Accounting Designation and/or experience with SAP is an asset.
  • Strong knowledge of payroll administration, collective agreements, applicable legislation and regulation.
  • Knowledge of Public Sector Accounting Standards; Professional accounting designation (CPA) is considered an asset.
  • Strong leadership skills with a commitment to build a strong, customer centric team committed to accuracy and timeliness.
  • Excellent communication skills with the ability to facilitate, negotiate, collaborate and influence others to achieve objectives.
  • Exceptional problem solving and leadership skills, demonstrated by a proven ability to: work effectively with staff and establish and maintain respectful and professional relationships with both internal and external stakeholders.
  • Experience and commitment to promoting outstanding customer service, best practices and innovation solutions
  • Demonstrated ability to exercise judgment, integrity and discretion.
  • Expertise in identifying, and evaluating opportunities to improve systems and processes, reduce costs, mitigate risks and increase efficiencies.
  • Experience leading change and transformation.
  • Valid BC Driver’s License required


To apply for this exciting opportunity, please submit your resume & covering letter online at under “Careers”.

 The CRD wishes to thank you for your interest and advises that only those candidates under

active consideration will be contacted.



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