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Manager, Master Data Management

Surrey, BC
Full Time
3 days ago
Location:British Columbia (CA-BC)
Job Type:Full Time
myWork Options:In-person, Hybrid, Remote

To build and lead a Master Data Management (MDM) program which enables Coast Capital Savings to effectively leverage enterprise data assets to drive revenues, promote innovation, and reduce costs. The Manager, Master Data Management will lead the development, documentation, implementation, and operations of the MDM software as well as its related processes and procedures, across Coast Capital Savings.

  • Establishes and manages the MDM Program for the maintenance and integrity of the organization's master data.
  • Collaborates with key stakeholders across the business and IT to develop a roadmap for the MDM program, managing the strategic and technical needs of all stakeholders and projects at Coast Capital.
  • Works with leaders of functional teams across the organization to improve the design and flow of Master and Reference data across teams.
  • Establishes and documents data governance policies, processes, and guidelines, working together with business teams to nurture a culture of accountability for complete and accurate data.
  • Engages a cross-functional and cross-departmental team to build an MDM center of excellence.
  • Leads, manages, coaches, develops and evaluates direct reports.
  • Engages and coordinates with external contractors and consultants, as needed, to build and enhance the MDM program and platforms.

  • Attributes:
  • Bachelor's Degree or a diploma requiring 3 - 4 years of full-time study.
  • Minimum 7 - 9 years of job related experience.
  • Deep knowledge and experience with Master Data Management tools, processes, and policies.
  • Experience with other Data Governance tools and processes is an asset, including Data Quality, Data Cataloging, Glossary, and Lineage management.
  • 5+ years of Data Management experience at the enterprise level. Experience with AWS or other cloud data warehouse platform is considered an asset.
  • 3+ years of direct people management and leading delivery through others.

  • Aptitude:
  • Business Acumen: understands how business works, including current and future strategies, practices, trends, economics, and technology; understands the competitive environment and how strategies and tactics work in the marketplace.
  • Change Leadership: Refers to the role leaders play in change; help others deal with change and explore options by helping to prioritize and empower people to solve challenges; ask and listen, dispel rumours actively, provide empathy.
  • Collaboration: demonstrated ability to positively and productively engage and deal effectively with colleagues at all levels; builds constructive, mutually beneficial relationships, appropriate rapport and relates well to others.
  • Communication: demonstrated experience and effectiveness in both oral and written communication including F2F oral presentations to groups, focused and concise written and verbal summaries, effective questioning and listening skills.
  • Initiative: Works effectively with limited supervision and within established authorities; is proactive in identifying and pursuing tasks with energy, drive, and a need to "finish"; knows when and what to refer for guidance and/or approval.
  • Member/Client Focus: dedicated to meeting the expectations and needs of internal and external clients; establishes effective relationships with members, earning trust/respect; acts with a conscious intent to fulfill our CCS purpose .
  • Strategic Thinking: demonstrated enterprise perspective and experience ensuring practices, divisional strategies and tactics align with organizational culture, plans and priorities; maintains a holistic and informed perspective.

  • At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

    Why join Coast Capital? Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.
    Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.
    A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.
    Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role.
    Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle.
    Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's.
    Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits.
    Real recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year.
    An award winning culture. We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards.
    We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities.
    Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.

    Equity, Diversity & Inclusion at Coast Capital At Coast Capital, we value diversity, equity and inclusion. We're not all the same and we like it that way. We don't just accept differences - we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

    COVID-19 at Coast Capital Coast Capital Savings is committed to the health and safety of our employees, member, and communities. With this commitment in mind, Coast Capital complies with all public health mandates (provincially and/or federally, as applicable) and has implemented various safety measures, including requiring all employees to be fully vaccinated against COVID-19, and making COVID vaccination a pre-condition to employment with Coast Capital. All successful applicants must provide acceptable evidence of full vaccination against COVID-19, before any contract of employment becomes final and binding, and before your start date can be set.
    Exceptions may apply where vaccination is not possible for medical or religious reasons that are protected under Canadian human rights laws. Should successful applicants require a medical or religious accommodation related to vaccination please discuss whether an exception may apply with your Talent Acquisition Advisor.
    Management and Executive