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Victoria, BC
Full Time
2 months ago



*This is a re-posting— if you previously submitted your application for Competition LA202118 - Manager, IT Operations, please do not re-apply.

Reporting to the IT Director, the Manager, IT Operations, oversees and directs the day-to-day activities for the technical infrastructure of the Legislative Assembly's (LA) information technology (ITD) department, ensuring that systems, services, and infrastructure work reliably and securely. The IT Operations Manager leads the Service Desk, Desktop Support and IT infrastructure teams that develop and implement networks, servers and telecommunications, respond to user service desk incidents/requests, and monitor system stability, availability, capacity and performance, supporting Legislative Assembly department users, caucus and constituency offices at over 80 locations across the Province of BC.

The Assembly offers competitive benefits and salary packages, and a professional workplace situated in the historic Parliament Buildings. For more information about our organization, go to


​​Applicants must have a Bachelor's degree in a related field, such as information technology, computer science, or management information systems with 5+ years of progressive technology experience plus 3 years management experience within a complex IT environment or an equivalent combination of education and experience. Applicants must also have certifications in ITIL Foundations and PMP.

Please refer to the position description for a full list of duties and qualifications.​


Job Description


Management and Executive