Reporting to the Director of Marketing and Events, the Manager of Future Student Services will provide strategic leadership and oversight for future student engagement and recruitment services. This position is responsible to lead and implement the recruitment plan and strategies within CNC’s SEM Plan to achieve its enrolment goals and proactively promote the College. Working closely with marketing and the College community a collaborative shared responsibility will guide and facilitate recruitment work at all campuses including Community & Continuing Education, youth engagement, and external community partners; the Manager will ensure excellent delivery of student transition and prospect services in a timely and consistent manner with a high service level to future students. The Manager will ensure student recruitment-related functions are coordinated within the structure and scope of an integrated recruitment plan cascading from the College’s Strategic and SEM (Strategic Enrolment Management) Plans; this may at times occur within a matrix management model.

NATURE & SCOPE:
• The Manager will support the goals, strategies, and implementation plans specific to recruitment activities at CNC, advancing the organization as a best-in-class performer among post-secondary institutions in Canada.
• The Manager will lead by demonstrating exceptional interpersonal skills to build meaningful professional relationships with future students, faculty, administrators, high school counsellors and administrators, agencies, and other key community partners.
• This position plays a critical role in the success of CNC’s SEM activities, and may chair, co-chair or hold membership in committees. This role will oversee the coordination and planning of recruitment and other activities with SEM-related functions across the College, ensuring recruitment campaigns and event plans are aligned with marketing and reflective of the program, strategies of the College, and recruitment and retention goals.
• This position will hold a leadership position within Marketing and Recruitment and guides the activities of staff in the future student portfolios as well as leads and maintains the relationships and recruitment strategy with the community campuses.
• The Manager oversees a team of Future Student Advisors, an Administrative Assistant, as well as Campus Ambassadors.
• The Manager will be part of a team actively engaged in contributing to and accomplishing the vision, mission, and goals of the College and in supporting the aspirations and needs of our learners
• The Manager will promote a positive work atmosphere by interacting and communicating in a professional manner that demonstrates mutual respect with students and colleagues.